Profile: Adrien Treuille

The combined efforts of half a million video gamers could some day help cure a disease.

NOVA | The Wisdom of the Crowds | Season 45 | Episode 6

Crowds hold a predictive power that can have startling accuracy.

Mapping Citizen Science through the Lens of Human-Centered AI

Artificial Intelligence (AI) can augment and sometimes even replace human cognition. Inspired by efforts to value human agency alongside productivity, we discuss and categorize the potential of solving Citizen Science (CS) tasks with Hybrid Intelligence (HI), a synergetic mixture of human and artificial intelligence. Due to the unique participant-centered set of values and the abundance of tasks drawing upon both human common sense and complex 21st century skills, we believe that the field of CS offers an invaluable testbed for the development of human-centered AI including HI, while also benefiting CS. In order to investigate this potential, we first relate CS to adjacent computational disciplines. Then, we demonstrate that CS projects can be grouped according to their potential for HI-enhancement by examining two key dimensions: the level of digitization and the amount of knowledge or experience required for participation. Finally, we propose a framework for types of human-AI interaction in CS based on established criteria of HI. This “HI lens” provides the CS community with an overview of ways to utilize the combination of AI and human intelligence in their projects. For AI researchers, this work highlights the opportunity CS presents to engage with real-world data sets and explore new AI methods and applications.

Peer Production in Citizen Science: A Community-Centered Approach on the Example of Personal Science

Citizen science encompasses a wide range of practices where online collaboration for knowledge production plays a significant role. However, the study of forms of online collaboration other than crowdsourcing in citizen science has remained largely unexplored. This thesis aims to fill this gap by investigating peer production as a form of collaboration in online citizen science communities of practice. First, peer production theory was operationalized as a working model and used to analyze collaboration in citizen science case studies. This was followed by a comprehensive participatory design process for a specific use case involving the personal science community of practice. This process resulted in the creation of the “Personal Science Wiki”, an online space for consolidating community knowledge through peer production. Subsequently, a usability and card sorting study identified and resolved issues with the wiki implementation, and provided insights into mental models and content requirements regarding self-research knowledge. The lessons learned from the participatory design process were generalized as process recommendations for designing peer production solutions and knowledge management systems with communities of practice.

Human-Centered Artificial Intelligence: Three Fresh Ideas

Human-Centered AI (HCAI) is a promising direction for designing AI systems that support human self-efficacy, promote creativity, clarify responsibility, and facilitate social participation. These human aspirations also encourage consideration of privacy, security, environmental protection, social justice, and human rights. This commentary reverses the current emphasis on algorithms and AI methods, by putting humans at the center of systems design thinking, in effect, a second Copernican Revolution. It offers three ideas: (1) a two-dimensional HCAI framework, which shows how it is possible to have both high levels of human control AND high levels of automation, (2) a shift from emulating humans to empowering people with a plea to shift language, imagery, and metaphors away from portrayals of intelligent autonomous teammates towards descriptions of powerful tool-like appliances and tele-operated devices, and (3) a three-level governance structure that describes how software engineering teams can develop more reliable systems, how managers can emphasize a safety culture across an organization, and how industry-wide certification can promote trustworthy HCAI systems. These ideas will be challenged by some, refined by others, extended to accommodate new technologies, and validated with quantitative and qualitative research. They offer a reframe -- a chance to restart design discussions for products and services -- which could bring greater benefits to individuals, families, communities, businesses, and society.

Hybrid Intelligence

Business & Information Systems Engineering -