Human-Centered Artificial Intelligence: Three Fresh Ideas

What Does 'Human-Centred AI' Mean?

While it seems sensible that human-centred artificial intelligence (AI) means centring "human behaviour and experience," it cannot be any other way. AI, I argue, is usefully seen as a relationship between technology and humans where it appears that artifacts can perform, to a greater or lesser extent, human cognitive labour. This is evinced using examples that juxtapose technology with cognition, inter alia: abacus versus mental arithmetic; alarm clock versus knocker-upper; camera versus vision; and sweatshop versus tailor. Using novel definitions and analyses, sociotechnical relationships can be analysed into varying types of: displacement (harmful), enhancement (beneficial), and/or replacement (neutral) of human cognitive labour. Ultimately, all AI implicates human cognition; no matter what. Obfuscation of cognition in the AI context -- from clocks to artificial neural networks -- results in distortion, in slowing critical engagement, perverting cognitive science, and indeed in limiting our ability to truly centre humans and humanity in the engineering of AI systems. To even begin to de-fetishise AI, we must look the human-in-the-loop in the eyes.

What Does 'Human-Centred AI' Mean?

While it seems sensible that human-centred artificial intelligence (AI) means centring "human behaviour and experience," it cannot be any other way. AI, I argue, is usefully seen as a relationship between technology and humans where it appears that artifacts can perform, to a greater or lesser extent, human cognitive labour. This is evinced using examples that juxtapose technology with cognition, inter alia: abacus versus mental arithmetic; alarm clock versus knocker-upper; camera versus vision; and sweatshop versus tailor. Using novel definitions and analyses, sociotechnical relationships can be analysed into varying types of: displacement (harmful), enhancement (beneficial), and/or replacement (neutral) of human cognitive labour. Ultimately, all AI implicates human cognition; no matter what. Obfuscation of cognition in the AI context -- from clocks to artificial neural networks -- results in distortion, in slowing critical engagement, perverting cognitive science, and indeed in limiting our ability to truly centre humans and humanity in the engineering of AI systems. To even begin to de-fetishise AI, we must look the human-in-the-loop in the eyes.

From chatbots to assistants: governance is key for AI agents

AI's shift into agentic technology ushers in a new set of governance and security challenges that will mean defining to what extent they should be autonomous

We build AI that works for humans

Imbue builds AI to help people think, create, and build. We share our tools openly because we believe progress in AI should be collaborative and developer-driven

39 principles for designing human-AI interaction

An applied framework for designing AI interfaces that support appropriate reliance, user control, transparency, and responsible autonomy.

The Impact of Artificial Intelligence on Human Thought

This research paper examines, from a multidimensional perspective (cognitive, social, ethical, and philosophical), how AI is transforming human thought. It highlights a cognitive offloading effect: the externalization of mental functions to AI can reduce intellectual engagement and weaken critical thinking. On the social level, algorithmic personalization creates filter bubbles that limit the diversity of opinions and can lead to the homogenization of thought and polarization. This research also describes the mechanisms of algorithmic manipulation (exploitation of cognitive biases, automated disinformation, etc.) that amplify AI's power of influence. Finally, the question of potential artificial consciousness is discussed, along with its ethical implications. The report as a whole underscores the risks that AI poses to human intellectual autonomy and creativity, while proposing avenues (education, transparency, governance) to align AI development with the interests of humanity.

Agency plus automation: Designing artificial intelligence into interactive systems

Much contemporary rhetoric regards the prospects and pitfalls of using artificial intelligence techniques to automate an increasing range of tasks, especially those once considered the purview of people alone. These accounts are often wildly optimistic, understating outstanding challenges while turning a blind eye to the human labor that undergirds and sustains ostensibly “automated” services. This long-standing focus on purely automated methods unnecessarily cedes a promising design space: one in which computational assistance augments and enriches, rather than replaces, people’s intellectual work. This tension between human agency and machine automation poses vital challenges for design and engineering. In this work, we consider the design of systems that enable rich, adaptive interaction between people and algorithms. We seek to balance the often-complementary strengths and weaknesses of each, while promoting human control and skillful action. We share case studies of interactive systems we have developed in three arenas—data wrangling, exploratory analysis, and natural language translation—that integrate proactive computational support into interactive systems. To improve outcomes and support learning by both people and machines, we describe the use of shared representations of tasks augmented with predictive models of human capabilities and actions. We conclude with a discussion of future prospects and scientific frontiers for intelligence augmentation research.

Mapping Citizen Science through the Lens of Human-Centered AI

Artificial Intelligence (AI) can augment and sometimes even replace human cognition. Inspired by efforts to value human agency alongside productivity, we discuss and categorize the potential of solving Citizen Science (CS) tasks with Hybrid Intelligence (HI), a synergetic mixture of human and artificial intelligence. Due to the unique participant-centered set of values and the abundance of tasks drawing upon both human common sense and complex 21st century skills, we believe that the field of CS offers an invaluable testbed for the development of human-centered AI including HI, while also benefiting CS. In order to investigate this potential, we first relate CS to adjacent computational disciplines. Then, we demonstrate that CS projects can be grouped according to their potential for HI-enhancement by examining two key dimensions: the level of digitization and the amount of knowledge or experience required for participation. Finally, we propose a framework for types of human-AI interaction in CS based on established criteria of HI. This “HI lens” provides the CS community with an overview of ways to utilize the combination of AI and human intelligence in their projects. For AI researchers, this work highlights the opportunity CS presents to engage with real-world data sets and explore new AI methods and applications.

AI experienced through AI co-created tools

AI co-created tools and social spaces as a new medium

What Does 'Human-Centred AI' Mean?

While it seems sensible that human-centred artificial intelligence (AI) means centring "human behaviour and experience," it cannot be any other way. AI, I argue, is usefully seen as a relationship...

Agentic AI Governance: A Strategic Framework for Autonomous Systems

Agentic AI is moving from chat to action. Learn how to govern autonomous systems using the "Digital Contractor" framework and the 3-Tiered Guardrail system.

Society-in-the-loop: programming the algorithmic social contract

Recent rapid advances in Artificial Intelligence (AI) and Machine Learning have raised many questions about the regulatory and governance mechanisms for autonomous machines. Many commentators, scholars, and policy-makers now call for ensuring that algorithms governing our lives are transparent, fair, and accountable. Here, I propose a conceptual framework for the regulation of AI and algorithmic systems. I argue that we need tools to program, debug and maintain an algorithmic social contract, a pact between various human stakeholders, mediated by machines. To achieve this, we can adapt the concept of human-in-the-loop (HITL) from the fields of modeling and simulation, and interactive machine learning. In particular, I propose an agenda I call society-in-the-loop (SITL), which combines the HITL control paradigm with mechanisms for negotiating the values of various stakeholders affected by AI systems, and monitoring compliance with the agreement. In short, ‘SITL = HITL + Social Contract.’

How building software is changing at Anthropic

A deepdive on what’s changed in how the leading AI lab makes software. Ever more code review and testing is done by AI, two-pizza teams very much alive, and more. Details from inside of Anthropic