Measuring Social Norms of Large Language Models

Large language models outperform humans at estimating society's everyday norms—but hybrids are even better

As AI assistants and social robots enter human environments, their ability to navigate context-dependent social norms is essential to avoid harm and ensure successful collaboration. We evaluate six large language models (LLMs) on their ability to estimate American social norms across 555 everyday scenarios (measured in prior work) and compare these to estimates from 320 humans. LLMs achieve remarkably high accuracy, clearly outperforming the average human. However, the errors LLMs make are systematic; they are similar across runs of the same LLM and even across different LLMs. As a consequence of this homogeneity, aggregating estimates of LLMs produces little improvement. Individual humans make much worse estimates, often defaulting to extreme right-or-wrong judgments even when asked to estimate population averages, but their errors are idiosyncratic and, consequently, aggregating their estimates yields dramatic improvement through wisdom-of-crowds effects. As humans make different errors than LLMs, hybrid ensembles combining both substantially outperform either alone.

AI Models Exceed Individual Human Accuracy in Predicting Everyday Social Norms

A fundamental question in cognitive science concerns how social norms are acquired and represented. While humans typically learn norms through embodied social experience, we investigated whether large language models can achieve sophisticated norm understanding through statistical learning alone. Across two studies, we systematically evaluated multiple AI systems' ability to predict human social appropriateness judgments for 555 everyday scenarios by examining how closely they predicted the average judgment compared to each human participant. In Study 1, GPT-4.5's accuracy in predicting the collective judgment on a continuous scale exceeded that of every human participant (100th percentile). Study 2 replicated this, with Gemini 2.5 Pro outperforming 98.7% of humans, GPT-5 97.8%, and Claude Sonnet 4 96.0%. Despite this predictive power, all models showed systematic, correlated errors. These findings demonstrate that sophisticated models of social cognition can emerge from statistical learning over linguistic data alone, challenging strong versions of theories emphasizing the exclusive necessity of embodied experience for cultural competence. The systematic nature of AI limitations across different architectures indicates potential boundaries of pattern-based social understanding, while the models' ability to outperform nearly all individual humans in this predictive task suggests that language serves as a remarkably rich repository for cultural knowledge transmission.

A Survey on Large Language Model based Autonomous Agents

Autonomous agents have long been a prominent research focus in both academic and industry communities. Previous research in this field often focuses on training agents with limited knowledge within isolated environments, which diverges significantly from human learning processes, and thus makes the agents hard to achieve human-like decisions. Recently, through the acquisition of vast amounts of web knowledge, large language models (LLMs) have demonstrated remarkable potential in achieving human-level intelligence. This has sparked an upsurge in studies investigating LLM-based autonomous agents. In this paper, we present a comprehensive survey of these studies, delivering a systematic review of the field of LLM-based autonomous agents from a holistic perspective. More specifically, we first discuss the construction of LLM-based autonomous agents, for which we propose a unified framework that encompasses a majority of the previous work. Then, we present a comprehensive overview of the diverse applications of LLM-based autonomous agents in the fields of social science, natural science, and engineering. Finally, we delve into the evaluation strategies commonly used for LLM-based autonomous agents. Based on the previous studies, we also present several challenges and future directions in this field. To keep track of this field and continuously update our survey, we maintain a repository of relevant references at https://github.com/Paitesanshi/LLM-Agent-Survey.

Methodologies for Improving the Quality of AI Tutoring in K-12 Education

Many AI tutors leverage large language models (LLMs) today. Given that LLMs are opaque black boxes, robust evaluation and live experimentation to measure the impact of every change are essential. We pioneered AI-powered tutoring for K-12 with the launch of Khanmigo (Khan Academy 2023). We describe the metrics we use to measure AI tutoring quality and student engagement as well as various experiments we have run. We highlight the changes that have moved our metrics, including models, prompting, personalization and agents.

Large language models can outperform humans in social situational judgments

Large language models (LLM) have been a catalyst for the public interest in artificial intelligence (AI). These technologies perform some knowledge-based tasks better and faster than human beings. However, whether AIs can correctly assess social situations and devise socially appropriate behavior, is still unclear. We conducted an established Situational Judgment Test (SJT) with five different chatbots and compared their results with responses of human participants (N = 276). Claude, Copilot and you.com’s smart assistant performed significantly better than humans in proposing suitable behaviors in social situations. Moreover, their effectiveness rating of different behavior options aligned well with expert ratings. These results indicate that LLMs are capable of producing adept social judgments. While this constitutes an important requirement for the use as virtual social assistants, challenges and risks are still associated with their wide-spread use in social contexts.

When Trivia Is Not Trivial: Everyday Knowledge Failures in Multilingual LLMs

Quiz rooms, trivia nights, and quiz shows challenge human knowledge across a wide range of topics, from canonical facts to everyday culture. In this paper, we examine whether large language models (LLMs) can perform competitively in such settings, using quiz-style questions to test them on both common and niche topics. We introduce TriviaRoomQA, a multilingual benchmark designed to evaluate everyday, culturally grounded, and long-tail knowledge across 288 topics. The benchmark contains 3,300 parallel multiple-choice questions in six European languages and additional 5,340 French-only questions for a more fine-grained case study. We evaluate 30 open-weight LLMs from European, Asian, and North American providers, covering models from 7 to 70B parameters. We find that models are strong on knowledge-intensive topics such as history, geography, and mathematics, but substantially weaker on everyday popular-culture topics such as celebrities, music, movies, and news. Moreover, model performance varies across languages even for the same underlying questions, suggesting that access to factual knowledge is not always language-independent. In sum, our dataset and experiments demonstrate an important knowledge gap which is not captured by existing academic-based saturated benchmarks.

Emergent social conventions and collective bias in LLM populations

Social conventions are the backbone of social coordination, shaping how individuals form a group. As growing populations of artificial intelligence (AI) agents communicate through natural language, a fundamental question is whether they can bootstrap the foundations of a society. Here, we present experimental results that demonstrate the spontaneous emergence of universally adopted social conventions in decentralized populations of large language model (LLM) agents. We then show how strong collective biases can emerge during this process, even when agents exhibit no bias individually. Last, we examine how committed minority groups of adversarial LLM agents can drive social change by imposing alternative social conventions on the larger population. Our results show that AI systems can autonomously develop social conventions without explicit programming and have implications for designing AI systems that align, and remain aligned, with human values and societal goals. , Groups of AI agents can develop social conventions, generate societal bias, and undergo critical mass dynamics in norm adoption.

Language and Experience: A Computational Model of Social Learning in Complex Tasks

The ability to combine linguistic guidance from others with direct experience is central to human development, enabling safe and rapid learning in new environments. How do people integrate these two sources of knowledge, and how might AI systems? We present a computational framework that models social learning as joint probabilistic inference over structured, executable world models given sensorimotor and linguistic data. We make this possible by turning a pretrained language model into a probabilistic model of how humans share advice conditioned on their beliefs, allowing our agents both to generate advice for others and to interpret linguistic input as evidence during Bayesian inference. Using behavioral experiments and simulations across 10 video games, we show how linguistic guidance can shape exploration and accelerate learning by reducing risky interactions and speeding up key discoveries in both humans and models. We further explore how knowledge can accumulate across generations through iterated learning experiments and demonstrate successful knowledge transfer between humans and models -- revealing how structured, language-compatible representations might enable human-machine collaborative learning.

Artificial Artificial Artificial Intelligence: Crowd Workers Widely Use Large Language Models for Text Production Tasks

Large language models (LLMs) are remarkable data annotators. They can be used to generate high-fidelity supervised training data, as well as survey and experimental data. With the widespread adoption of LLMs, human gold--standard annotations are key to understanding the capabilities of LLMs and the validity of their results. However, crowdsourcing, an important, inexpensive way to obtain human annotations, may itself be impacted by LLMs, as crowd workers have financial incentives to use LLMs to increase their productivity and income. To investigate this concern, we conducted a case study on the prevalence of LLM usage by crowd workers. We reran an abstract summarization task from the literature on Amazon Mechanical Turk and, through a combination of keystroke detection and synthetic text classification, estimate that 33-46% of crowd workers used LLMs when completing the task. Although generalization to other, less LLM-friendly tasks is unclear, our results call for platforms, researchers, and crowd workers to find new ways to ensure that human data remain human, perhaps using the methodology proposed here as a stepping stone. Code/data: https://github.com/epfl-dlab/GPTurk

Large Language Models Require Curated Context for Reliable Political Fact-Checking—Even with Reasoning and Web Search

Large language models (LLMs) have raised hopes for automated end-to-end fact-checking, but prior studies report mixed results. As mainstream chatbots increasingly ship with reasoning capabilities and web search tools—and millions of users already rely on them for verification—rigorous evaluation is urgent. We evaluate 15 recent LLMs from OpenAI, Google, Meta, and DeepSeek on more than 6,000 claims fact-checked by PolitiFact, comparing standard models with reasoning- and web-search variants. Standard models perform poorly, reasoning offers minimal benefits, and web search provides only moderate gains, despite fact-checks being available on the web. In contrast, a curated RAG system using PolitiFact summaries improved macro F1 by 233% on average across model variants. These findings suggest that giving models access to curated high-quality context is a promising path for automated fact-checking.

AI for identifying social norm violation

Identifying social norms and their violation is a challenge facing several projects in computational science. This paper presents a novel approach to identifying social norm violations. We used GPT-3, zero-shot classification, and automatic rule discovery to develop simple predictive models grounded in psychological knowledge. Tested on two massive datasets, the models present significant predictive performance and show that even complex social situations can be functionally analyzed through modern computational tools.

Language models struggle with compartmentalization

In the training data used by large language models (LLMs), the same latent concept is often presented in multiple distinct ways: the same facts appear in English and Swahili; many functions can be expressed in both Python and Haskell; we can express propositions in both formal and natural language. We show that LLMs can exhibit compartmentalization, where they fail to identify and share statistical strength between distinct presentations of unified concepts. In the worst case, LLMs simply learn parallel internal representations of each presentation of the concept, saturating model capacity with redundancies and decreasing sample efficiency with the number of such presentations. We also demonstrate that synthetic parallel data can fail to improve this despite being easily learned itself. Under this framework, we find that, for small models, early multilingual learning is nearly entirely compartmentalized. Finally, all interventions that we study exhibit a phase transition in which their effectiveness depends on the number of distinct presentations, suggesting that the language modeling objective may only inconsistently unify representations.

GLaM: Efficient Scaling of Language Models with Mixture-of-Experts

Scaling language models with more data, compute and parameters has driven significant progress in natural language processing. For example, thanks to scaling, GPT-3 was able to achieve strong results on in-context learning tasks. However, training these large dense models requires significant amounts of computing resources. In this paper, we propose and develop a family of language models named GLaM (Generalist Language Model), which uses a sparsely activated mixture-of-experts architecture to scale the model capacity while also incurring substantially less training cost compared to dense variants. The largest GLaM has 1.2 trillion parameters, which is approximately 7x larger than GPT-3. It consumes only 1/3 of the energy used to train GPT-3 and requires half of the computation flops for inference, while still achieving better overall zero-shot and one-shot performance across 29 NLP tasks.

Understanding Understanding: A Pragmatic Framework Motivated by...

Motivated by the rapid ascent of Large Language Models (LLMs) and debates about the extent to which they possess human-level qualities, we propose a framework for testing whether any agent (be it...

PoliSim@CHI 2026

Large Language Models are rapidly evolving from text generators into reasoning systems that can act as autonomous agents. When placed in social contexts, these agents display emergent behaviors such as forming coalitions, spreading information, and making collective decisions.

InsightEval: An Expert-Curated Benchmark for Assessing Insight Discovery in LLM-Driven Data Agents

Data analysis has become an indispensable part of scientific research. To discover the latent knowledge and insights hidden within massive datasets, we need to perform deep exploratory analysis to realize their full value. With the advent of large language models (LLMs) and multi-agent systems, more and more researchers are making use of these technologies for insight discovery. However, there are few benchmarks for evaluating insight discovery capabilities. As one of the most comprehensive existing frameworks, InsightBench also suffers from many critical flaws: format inconsistencies, poorly conceived objectives, and redundant insights. These issues may significantly affect the quality of data and the evaluation of agents. To address these issues, we thoroughly investigate shortcomings in InsightBench and propose essential criteria for a high-quality insight benchmark. Regarding this, we develop a data-curation pipeline to construct a new dataset named InsightEval. We further introduce a novel metric to measure the exploratory performance of agents. Through extensive experiments on InsightEval, we highlight prevailing challenges in automated insight discovery and raise some key findings to guide future research in this promising direction.