Customer feedback is key for understanding customer needs and shaping product roadmaps. Check out our guide to collecting and analyzing feedback.
Why You Should Ignore Customer Feedback Sometimes
We’ve heard time and time again that one of the best ways to make sure your customers are happy with your products is to listen to what they tell you.
How to Build Product Features Customers Actually Use
Build features that drive adoption, not backlog. A process for turning customer feedback into product features that move retention and growth.
The Developer Marketing Guide
In this Developer Marketing Guide learn about essential developer content types, distribution plans, community projects, tools, services, and more. You've got a great product, let's get the word out.
Building what customers need, not just what they ask for - Linear
Notes from our product team on building the tools we use every day.
How to Talk to Customers: 5 Lessons to Improve Communications
Whether you call them product owner, evangelist, or community manager, every company should have someone talking to their customers regularly. They should be the goto for any "What-Ifs” and “I wonders” from the product team.
How to ask for feedback
Ever since starting BetaList I get asked by founders to provide them with my feedback. They share their idea or product with me and end…
The Customer Discovery Handbook
This is a practioner's guide to conducting design research on personas, needfinding, value, and usability.
MCP Server for Customer Feedback — FeatureWish
Connect Claude, Codex, Cursor, or any MCP client to your feedback board. List requests, read comments, check the roadmap, and update statuses — $15/mo flat.
Bob Moesta - Jobs-to-be-Done Find Out the Why!
Why SaaS product managers need feature voting software - Canny Blog
Using feature voting is a simple way to collect and understand customer feedback. And, it helps product managers make more informed decisions around what to build next.
userinput.app
Collect feedback: post ideas, vote on what matters, and watch them go from planned to shipped.
The 30 Best Pieces of Advice for Entrepreneurs in 2018
We've rounded up 30 of the best insights from the articles we published over the last year. Read on for a time-capsule-like toolkit, full of the best tactical wisdom that seasoned company builders had to offer in 2018.
The Customer Service Blog: Deliver Great Support
Get tips and advice from experienced support pros on delivering great customer service, building a career in support, and leading a support team.
The Customer Service Blog: Deliver Great Support
Get tips and advice from experienced support pros on delivering great customer service, building a career in support, and leading a support team.