







Being a great product manager isn't about past experience. It comes down to understanding customer problems and how teams work, and great communication.
Not all good products make good businesses - The Intercom Blog
It's easy to assume that solving a real problem with a good product magically creates a successful software business. Sadly that’s never guaranteed.

Good Product Manager/Bad Product Manager | Andreessen Horowitz
Warning: This document was written 15 years ago and is probably not relevant for today’s product managers. I present it here merely as an example of a useful training document. Good product managers know the market, the product, the product line and the competition extremely well and operate from a strong basis of knowledge and...

How to Talk to Customers: 5 Lessons to Improve Communications
Whether you call them product owner, evangelist, or community manager, every company should have someone talking to their customers regularly. They should be the goto for any "What-Ifs” and “I wonders” from the product team.

Richard Geldreich's Blog: Tech company patterns
First off, I'm not finished with this blog post. Don't take it too seriously. This is not about any one company . Some aren't even from me....
The Product Picnic
Writing on UX and product management to connect today's discourse with classic insights that the industry forgot.

Bob Moesta - Jobs-to-be-Done Find Out the Why!
About Us
Around the world, building the internet’s operating system—and a better way to work. In a world of tech companies fighting for growth at any cost, imagine one that gives away its most successful pr…

Q&A: How do you decide what to write? - The Intercom Blog
Our editor John Collins explains how startups should think about what to write on their blog and shares his top tips for coming up with article ideas.

The golden mean of design and engineering - The Intercom Blog
For great products to be built, both design and engineering need to be in balance. If you have a super strong engineering team but a weak or underserved design team, you will struggle.

CRM Made Simple
Simple yet powerful CRM. Join over 10,000 global businesses and discover an easier way to manage contacts, sales and grow lasting relationships.

Bring a Product Manager Mindset to Your Next Engineering Job
The age of AI demands strong ideas, data driven methods, and experimentation

Creative Technologists are moving from the margins to the center
Once an obscure job title, creative technology is becoming a new way of working, and a core capability inside modern product teams. Soon…

Standard.site and Why Coordination Matters More Than You Think - Ewan’s Blog
Interoperability! …and more?
Standard.site and Why Coordination Matters More Than You Think - Ewan’s Blog
Interoperability! …and more?
The most important thing when working with LLMs
Blog post: The most important thing when working with LLMs by Steve Klabnik
Good UX: What I Learned While Working in Restaurants
Good UX has great customer service at its base. Restaurants provide many instructive examples for designers.
