Moderators of online communities, often volunteers, work hard to protect their communities from harassment, misinformation, trolls, and other online harms. But which policies and procedures actually work?
Gathering the Custodians of the Internet: Lessons from the First CivilServant Summit - Citizens and Technology Lab
An agenda for citizen behavioral science to maintain and protect the communities we love online.
The Citizen Lab - The Citizen Lab
The Citizen Lab is an interdisciplinary research unit at the Munk School of Global Affairs & Public Policy, University of Toronto. We apply our collective expertise in the fields of law, computer science, cybersecurity, political science, and social sciences to investigate complex issues of the 21st century. Explore focus areas Get the latest research in […]
Custodians of the Internet
A revealing and gripping investigation into how social media platforms police what we post online—and the large societal impact of these decisions Most use...
Trust: Foundation of Human Knowledge yet online Platforms won't allow | David Karger | TEDxMIT Salon
Empowering science communities with open, democratic, researcher-owned infrastructure.
We’re building communities and tech for publishing, curating, sharing, and discussing research online using ATProto and other decentralized protocols.
Empowering science communities with open, democratic, researcher-owned infrastructure.
We’re building communities and tech for publishing, curating, sharing, and discussing research online using ATProto and other decentralized protocols.
Digital Social Norm Enforcement: Online Firestorms in Social Media
Actors of public interest today have to fear the adverse impact that stems from social media platforms. Any controversial behavior may promptly trigger temporal, but potentially devastating storms of emotional and aggressive outrage, so called online firestorms. Popular targets of online firestorms are companies, politicians, celebrities, media, academics and many more. This article introduces social norm theory to understand online aggression in a social-political online setting, challenging the popular assumption that online anonymity is one of the principle factors that promotes aggression. We underpin this social norm view by analyzing a major social media platform concerned with public affairs over a period of three years entailing 532,197 comments on 1,612 online petitions. Results show that in the context of online firestorms, non-anonymous individuals are more aggressive compared to anonymous individuals. This effect is reinforced if selective incentives are present and if aggressors are intrinsically motivated.
Digital Social Norm Enforcement: Online Firestorms in Social Media
Actors of public interest today have to fear the adverse impact that stems from social media platforms. Any controversial behavior may promptly trigger temporal, but potentially devastating storms of emotional and aggressive outrage, so called online firestorms. Popular targets of online firestorms are companies, politicians, celebrities, media, academics and many more. This article introduces social norm theory to understand online aggression in a social-political online setting, challenging the popular assumption that online anonymity is one of the principle factors that promotes aggression. We underpin this social norm view by analyzing a major social media platform concerned with public affairs over a period of three years entailing 532,197 comments on 1,612 online petitions. Results show that in the context of online firestorms, non-anonymous individuals are more aggressive compared to anonymous individuals. This effect is reinforced if selective incentives are present and if aggressors are intrinsically motivated.
ModGov - Governance for online communities
A simple, flexible framework that helps online communities create shared rules, elect representative moderators, and ensure stability.
Build Community Online with Decentralized Tools | Blacksky
Decentralized tools to build community online. The intercommunal net where communities govern, pool funds and stay safe on their own terms.
Build Community Online with Decentralized Tools | Blacksky
Decentralized tools to build community online. The intercommunal net where communities govern, pool funds and stay safe on their own terms.
Falsehoods programmers believe about community management
1. You can launch without a content policy without different subcommunities declaring war on each other. 2. You can create a content policy that makes everyone happy. 3. You won’t spend your days doing battle with the community over your content policy 4. You can completely automate moderation 5.
Civic, Citizen and Grassroots Science: Towards a Transformative Scientific Research Model | Request PDF
Request PDF | On Jan 1, 2013, Jessica McCallum Breen and others published Civic, Citizen and Grassroots Science: Towards a Transformative Scientific Research Model | Find, read and cite all the research you need on ResearchGate
Auto Moderation in Discord
Automated moderation can play a large role in rule enforcement and keeping your community safe even when there aren’t always eyes to do it for you.
But anyway, papers since you asked: - DOI:10.1371 Digital Social Norm Enforcement: Online Firestorms in Social Media - Deliberation and Identity Rules: The Effect of Anonymity, Pseudonyms and Real-Name Requirements on the Cognitive Complexity of Online News Comments doi.org/10.1177/0032321719891385
