







We’ve heard time and time again that one of the best ways to make sure your customers are happy with your products is to listen to what they tell you.
6 Keys to Getting High-Quality & Useful Customer Feedback
Customer feedback is key for understanding customer needs and shaping product roadmaps. Check out our guide to collecting and analyzing feedback.

How to Talk to Customers: 5 Lessons to Improve Communications
Whether you call them product owner, evangelist, or community manager, every company should have someone talking to their customers regularly. They should be the goto for any "What-Ifs” and “I wonders” from the product team.

How to ask for feedback
Ever since starting BetaList I get asked by founders to provide them with my feedback. They share their idea or product with me and end…

How to Build Product Features Customers Actually Use
Build features that drive adoption, not backlog. A process for turning customer feedback into product features that move retention and growth.



Let’s Talk About Amazon Reviews: How We Spot the Fakes
Lauren Dragan takes a look at the world of compensated reviews and astroturfing, and explains how we tell the real Amazon reviews from the fakes.

Michael Baym on Twitter / X
Remember that you, by definition, cannot distinguish between a good idea and a failure of your own knowledge, judgement, or taste. This is why external (ideally expert) feedback is crucial— Michael Baym (@baym) March 25, 2026
Establishing Trusted Representation | CAA
Labelling of quality and price is an important key for selecting goods or services. False or misleading representations may sway consumers into buying goods or services that are actually poor quality or overvalued. The Act against Unjustifiable Premiums and Misleading Representations prohibits such misleading representations. The Consumer Affairs Agency is addressing to ensure proper environment for shopping according to the Act.
Atmospheric Feedback
Two ways to collect feedback in your Atmosphere apps — bug reports and feature requests via userinput.app, and reviews via atstore.fyi — using progressive scoping to request permissions on demand without overwhelming users.
How Google is killing independent sites like ours - HouseFresh
And why you shouldn’t trust product reviews from big media publishers ranking at the top of Google.

How To Validate Product Ideas Before (And After) Building Them
People spend too much time writing software relative to speaking to potential customers, prior to launching and after it. Reversing that is a win.
Q&A: Can non-technical product managers be successful? - The Intercom Blog
Being a great product manager isn't about past experience. It comes down to understanding customer problems and how teams work, and great communication.

1. Recently I’ve received lots of emails from people I don’t know personally, asking for my feedback on their books or papers. They explain the connection between my work and theirs and ask me to take a look. The catch, of course, is that the emails are transparently, obviously, written by AI.