Deliberation and Identity Rules: The Effect of Anonymity, Pseudonyms and Real-Name Requirements on the Cognitive Complexity of Online News Comments

Deliberation and Identity Rules: The Effect of Anonymity, Pseudonyms and Real-Name Requirements on the Cognitive Complexity of Online News Comments

How do identity rules influence online deliberation? We address this question by drawing on a data set of 45 million comments on news articles on the Huffington Post from January 2013 to May 2015. At the beginning of this period, the site allowed commenting under what we call non-durable pseudonyms. In December 2013, Huffington Post moved to regulate its forum by requiring users to authenticate their accounts. And in June 2014, Huffington Post outsourced commenting to Facebook altogether, approximating a ‘real-name’ environment. We find a significant increase in the cognitive complexity of comments (a proxy for one aspect of deliberative quality) during the middle phase, followed by a decrease following the shift to real-name commenting through Facebook. Our findings challenge the terms of the apparently simple trade-off between the goods and bads of anonymous and real-name environments and point to the potential value of durable pseudonymity in the context of online discussion.

Anonymity, pseudonymity, and the agency of online identity: Examining the social practices of r/Gonewild

A debate is currently raging regarding the value of anonymity online. On one side of the debate is Facebook, the world’s largest social network site. Facebook demands that people use their real names and is one of the leading forces behind the push towards a “real name” Internet. On the other side of the debate are scholars such as danah boyd and Bernie Hogan and sites such as 4chan and Reddit that view anonymity and pseudonymity as important to how people construct identity online. While much has been written about the benefits of anonymity and pseudonymity, there is a lack of published research examining specific practices enabled by pseudonyms. This paper provides a detailed account of the behaviors enabled through pseudonymous identity construction through a case study of the subreddit r/gonewild. The main contribution of the article is to provide a specific account of the costs of a totalizing embrace of the “real name” Internet.

Anonymity, pseudonymity, and the agency of online identity: Examining the social practices of r/Gonewild

A debate is currently raging regarding the value of anonymity online. On one side of the debate is Facebook, the world’s largest social network site. Facebook demands that people use their real names and is one of the leading forces behind the push towards a “real name” Internet. On the other side of the debate are scholars such as danah boyd and Bernie Hogan and sites such as 4chan and Reddit that view anonymity and pseudonymity as important to how people construct identity online. While much has been written about the benefits of anonymity and pseudonymity, there is a lack of published research examining specific practices enabled by pseudonyms. This paper provides a detailed account of the behaviors enabled through pseudonymous identity construction through a case study of the subreddit r/gonewild. The main contribution of the article is to provide a specific account of the costs of a totalizing embrace of the “real name” Internet.

Online anonymity: study found ‘stable pseudonyms’ created a more civil environment than real user names

A higher quality discussion emerged among commenters allowed to use personas instead of their real names.

Online anonymity: study found ‘stable pseudonyms’ created a more civil environment than real user names

A higher quality discussion emerged among commenters allowed to use personas instead of their real names.

Constructing and enforcing "authentic" identity online: Facebook, real names, and non-normative identities

Despite the participatory and democratic promises of Web 2.0, many marginalized individuals with fluid or non-normative identities continue to struggle to represent themselves online. Facebook users, in particular, are told to use “authentic identities,” an idea reinforced throughout the site’s documentation, “real name” and other policies, and in public statements by company representatives. Facebook’s conception of authenticity and real names, however, has created problems for certain users, as demonstrated by the systematic deactivation of many accounts belonging to transgender and gender variant users, drag queens, Native Americans, abuse survivors, and others. In view of the struggles of marginalized users, Facebook policy appears paradoxical: the site simultaneously demands authenticity yet proscribes certain people from authentic self-presentation. In this work, we examine Facebook’s construction of “authenticity” and show how it excludes multifaceted, fluid, or non-normative identities. Using content analysis and close reading, we analyze site documentation and data from The Zuckerberg Files (an online archive of Facebook founder and CEO Mark Zuckerberg’s public remarks) to understand the platform’s mechanisms for enforcing authenticity. We find that Facebook positions itself as a type of administrative identity registrar, raising vital questions regarding the ethics and consequences of identity enforcement online today.

Constructing and enforcing "authentic" identity online: Facebook, real names, and non-normative identities

Despite the participatory and democratic promises of Web 2.0, many marginalized individuals with fluid or non-normative identities continue to struggle to represent themselves online. Facebook users, in particular, are told to use “authentic identities,” an idea reinforced throughout the site’s documentation, “real name” and other policies, and in public statements by company representatives. Facebook’s conception of authenticity and real names, however, has created problems for certain users, as demonstrated by the systematic deactivation of many accounts belonging to transgender and gender variant users, drag queens, Native Americans, abuse survivors, and others. In view of the struggles of marginalized users, Facebook policy appears paradoxical: the site simultaneously demands authenticity yet proscribes certain people from authentic self-presentation. In this work, we examine Facebook’s construction of “authenticity” and show how it excludes multifaceted, fluid, or non-normative identities. Using content analysis and close reading, we analyze site documentation and data from The Zuckerberg Files (an online archive of Facebook founder and CEO Mark Zuckerberg’s public remarks) to understand the platform’s mechanisms for enforcing authenticity. We find that Facebook positions itself as a type of administrative identity registrar, raising vital questions regarding the ethics and consequences of identity enforcement online today.

Trolling democracy: anonymity doesn’t cause conflicts, bad site design does

‘Don’t feed the trolls’, people on social media are told. By forcing people to use their real names online, the managers of online forums hope to shame trolls into silence. But, J…

Digital Social Norm Enforcement: Online Firestorms in Social Media

Actors of public interest today have to fear the adverse impact that stems from social media platforms. Any controversial behavior may promptly trigger temporal, but potentially devastating storms of emotional and aggressive outrage, so called online firestorms. Popular targets of online firestorms are companies, politicians, celebrities, media, academics and many more. This article introduces social norm theory to understand online aggression in a social-political online setting, challenging the popular assumption that online anonymity is one of the principle factors that promotes aggression. We underpin this social norm view by analyzing a major social media platform concerned with public affairs over a period of three years entailing 532,197 comments on 1,612 online petitions. Results show that in the context of online firestorms, non-anonymous individuals are more aggressive compared to anonymous individuals. This effect is reinforced if selective incentives are present and if aggressors are intrinsically motivated.

Digital Social Norm Enforcement: Online Firestorms in Social Media

Actors of public interest today have to fear the adverse impact that stems from social media platforms. Any controversial behavior may promptly trigger temporal, but potentially devastating storms of emotional and aggressive outrage, so called online firestorms. Popular targets of online firestorms are companies, politicians, celebrities, media, academics and many more. This article introduces social norm theory to understand online aggression in a social-political online setting, challenging the popular assumption that online anonymity is one of the principle factors that promotes aggression. We underpin this social norm view by analyzing a major social media platform concerned with public affairs over a period of three years entailing 532,197 comments on 1,612 online petitions. Results show that in the context of online firestorms, non-anonymous individuals are more aggressive compared to anonymous individuals. This effect is reinforced if selective incentives are present and if aggressors are intrinsically motivated.

Anonymity, Pseudonymity, and Deliberation: Why Not Everything Should Be Connected

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Anonymity, Pseudonymity, and Deliberation: Why Not Everything Should Be Connected

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The secret rules of the internet

The murky history of moderation, and how it’s shaping the future of free speech.