Although traditional media usually present content separated by topic, social media feeds are usually unsorted, shifting topics from post to post, a feature called “information context collapse.” Public health groups have often failed to consider how the presentation context of their campaigns may influence message reception. This study uses a mock social media feed that presents content across six topics in a sorted or unsorted fashion to see how presentation order of content influences recall of information about a novel tobacco product. The moderating impact of topic relevance and source congruency are also tested. Results show that for some measures of recall unsorted presentation reduced recall. Impacts of source congruency and topic relevance are reduced when the content is unsorted. The application of these findings for both scholarship and digital health campaigns is discussed.
Following news on social media boosts knowledge, belief accuracy and trust
Many worry that news on social media leaves people uninformed or even misinformed. Here we conducted a preregistered two-wave online field experiment in France and Germany (N = 3,395) to estimate the effect of following the news on Instagram and WhatsApp. Participants were asked to follow two accounts for 2 weeks and activate the notifications. In the treatment condition, the accounts were those of news organizations, while in the control condition they covered cooking, cinema or art. The treatment enhanced current affairs knowledge, participants’ ability to discern true from false news stories and awareness of true news stories, as well as trust in the news. The treatment had no significant effects on feelings of being informed, political efficacy, affective polarization and interest in news or politics. These results suggest that, while some forms of social media use are harmful, others are beneficial and can be leveraged to foster a well-informed society.
Sources on social media: Information context collapse and volume of content as predictors of source blindness - George Pearson, 2021
Although social media has become a primary news platform, the effects of social media features on users’ information processing remains under-explored. This stu...
The echo chamber effect on social media
Significance We explore the key differences between the main social media platforms and how they are likely to influence information spreading and the formation of echo chambers. To assess the different dynamics, we perform a comparative analysis on more than 100 million pieces of content concerning controversial topics (e.g., gun control, vaccination, abortion) from Gab, Facebook, Reddit, and Twitter. The analysis focuses on two main dimensions: 1) homophily in the interaction networks and 2) bias in the information diffusion toward like-minded peers. Our results show that the aggregation in homophilic clusters of users dominates online dynamics. However, a direct comparison of news consumption on Facebook and Reddit shows higher segregation on Facebook. , Social media may limit the exposure to diverse perspectives and favor the formation of groups of like-minded users framing and reinforcing a shared narrative, that is, echo chambers. However, the interaction paradigms among users and feed algorithms greatly vary across social media platforms. This paper explores the key differences between the main social media platforms and how they are likely to influence information spreading and echo chambers’ formation. We perform a comparative analysis of more than 100 million pieces of content concerning several controversial topics (e.g., gun control, vaccination, abortion) from Gab, Facebook, Reddit, and Twitter. We quantify echo chambers over social media by two main ingredients: 1) homophily in the interaction networks and 2) bias in the information diffusion toward like-minded peers. Our results show that the aggregation of users in homophilic clusters dominate online interactions on Facebook and Twitter. We conclude the paper by directly comparing news consumption on Facebook and Reddit, finding higher segregation on Facebook.
The Dynamics of Distortion: How Successive Summarization Alters the Retelling of News
This work advances and tests a theory of how news information evolves as it is successively retold by consumers. Drawing on data from over 11,000 participants across ten experiments, the authors offer evidence that when news is repeatedly retold, it undergoes a stylistic transformation termed “disagreeable personalization,” wherein original facts are increasingly supplanted by opinions and interpretations with a slant toward negativity. The central thesis is that when retellers believe they are more (vs. less) knowledgeable than their recipient about the information they are relaying, they feel more compelled to provide guidance on its meaning and to do so in a persuasive manner. This enhanced motivation to guide persuasively, in turn, leads retellers to not only select the subset of facts they deem most essential but, critically, to provide their interpretations and opinions on those facts, with negativity being used as a means of grabbing their audience’s attention. Implications of this work for research on retelling and consumer information diffusion are explored.
The Dynamics of Distortion: How Successive Summarization Alters the Retelling of News
This work advances and tests a theory of how news information evolves as it is successively retold by consumers. Drawing on data from over 11,000 participants across ten experiments, the authors offer evidence that when news is repeatedly retold, it undergoes a stylistic transformation termed “disagreeable personalization,” wherein original facts are increasingly supplanted by opinions and interpretations with a slant toward negativity. The central thesis is that when retellers believe they are more (vs. less) knowledgeable than their recipient about the information they are relaying, they feel more compelled to provide guidance on its meaning and to do so in a persuasive manner. This enhanced motivation to guide persuasively, in turn, leads retellers to not only select the subset of facts they deem most essential but, critically, to provide their interpretations and opinions on those facts, with negativity being used as a means of grabbing their audience’s attention. Implications of this work for research on retelling and consumer information diffusion are explored.
Why Don’t We Learn from Social Media? Studying Effects of and Mechanisms behind Social Media News Use on General Surveillance Political Knowledge
Does exposure to news affect what people know about politics? This old question attracted new scholarly interest as the political information environment is changing rapidly. In particular, since c...
Measuring The Health of Our Public Conversations - Cortico
By Deb Roy, Eugene Yi, Russell Stevens Published: March 1, 2018 The Internet and social media have transformed modern society in many positive ways by connecting us to the world’s information, enabling social connections that transcend space and time, and giving everyone a voice. Within this transformation, social media have become an essential part of
The limits of social media as a source of political information during routine and crisis times across 17 countries
Recent studies on political knowledge suggest people learn little about political events and societal issues from social media. Potentially, social media are a more effective source of information ...
How do social media feed algorithms affect attitudes and behavior in an election campaign?
We investigated the effects of Facebook’s and Instagram’s feed algorithms during the 2020 US election. We assigned a sample of consenting users to reverse-chronologically-ordered feeds instead of the default algorithms. Moving users out of algorithmic feeds substantially decreased the time they spent on the platforms and their activity. The chronological feed also affected exposure to content: The amount of political and untrustworthy content they saw increased on both platforms, the amount of content classified as uncivil or containing slur words they saw decreased on Facebook, and the amount of content from moderate friends and sources with ideologically mixed audiences they saw increased on Facebook. Despite these substantial changes in users’ on-platform experience, the chronological feed did not significantly alter levels of issue polarization, affective polarization, political knowledge, or other key attitudes during the 3-month study period.
Sharing without clicking on news in social media
Social media have enabled laypersons to disseminate, at scale, links to news and public affairs information. Many individuals share such links without first reading the linked information. Here we analysed over 35 million public Facebook posts with uniform resource locators shared between 2017 and 2020, and discovered that such ‘shares without clicks’ (SwoCs) constitute around 75% of forwarded links. Extreme and user-aligned political content received more SwoCs, with partisans engaging in it more than politically neutral users. In addition, analyses with 2,969 false uniform resource locators revealed higher shares and, hence, SwoCs by conservatives (76.94%) than liberals (14.25%), probably because, in our dataset, the vast majority (76–82%) of them originated from conservative news domains. Findings suggest that the virality of political content on social media (including misinformation) is driven by superficial processing of headlines and blurbs rather than systematic processing of core content, which has design implications for promoting deliberate discourse in the online public sphere.
Illusion of knowledge through Facebook news? Effects of snack news in a news feed on perceived knowledge, attitude strength, and willingness for discussions
Research indicates that using social network sites as a source for news increases perceived knowledge even if, objectively, people fail to acquire knowledge. This might result from the frequent repetition of topics in news posts caused by multiple news outlets posting about the same news topics and the algorithm that favors similar postings. These repeated encounters can have a positive effect on the perception of knowing more, even if actual learning hardly occurs. An experiment (N = 810, representative of German Internet users) tested these assumptions. Participants were assigned to one of four groups and received a news feed with no information, few news posts, many news posts, or a full-length news article. Results indicate that many news posts increased perceived knowledge that is not paralleled by a gain in factual knowledge. Perceived knowledge mediates effects of reading many news posts on more extreme attitudes and the willingness for discussions. Even if participants who read the news article gained factual knowledge, they did not feel more knowledgeable than participants who were exposed to a news feed containing news posts. The results emphasize the meaning of engaging with full news articles, both for learning facts and for more accurate knowledge assessments.
Do people learn about politics on social media? A meta-analysis of 76 studies
Abstract. Citizens turn increasingly to social media to get their political information. However, it is currently unclear whether using these platforms act
A perspective on friction interventions to curb the spread of misinformation
Social media has enabled the spread of information at unprecedented speeds and scales, and with it the proliferation of high-engagement, low-quality content. Friction—behavioral design measures that make the sharing of content more cumbersome—might be a way to raise the quality of what is spread online. In this perspective, we propose a scalable field experiment to study the effects of friction with a learning component to educate users on the platform’s community standards. Preliminary simulations from an agent-based model suggest that while friction alone may decrease the number of posts without improving their quality, it could significantly increase the average quality of posts when combined with learning. The model also suggests that too much friction could be counterproductive. Experimental interventions inspired by these findings would be minimally invasive.
Sharing of misinformation is habitual, not just lazy or biased
Why do people share misinformation on social media? In this research ( N = 2,476), we show that the structure of online sharing built into social platforms is more important than individual deficits in critical reasoning and partisan bias—commonly cited drivers of misinformation. Due to the reward-based learning systems on social media, users form habits of sharing information that attracts others' attention. Once habits form, information sharing is automatically activated by cues on the platform without users considering response outcomes such as spreading misinformation. As a result of user habits, 30 to 40% of the false news shared in our research was due to the 15% most habitual news sharers. Suggesting that sharing of false news is part of a broader response pattern established by social media platforms, habitual users also shared information that challenged their own political beliefs. Finally, we show that sharing of false news is not an inevitable consequence of user habits: Social media sites could be restructured to build habits to share accurate information.
Sharing of misinformation is habitual, not just lazy or biased
Why do people share misinformation on social media? In this research ( N = 2,476), we show that the structure of online sharing built into social platforms is more important than individual deficits in critical reasoning and partisan bias—commonly cited drivers of misinformation. Due to the reward-based learning systems on social media, users form habits of sharing information that attracts others' attention. Once habits form, information sharing is automatically activated by cues on the platform without users considering response outcomes such as spreading misinformation. As a result of user habits, 30 to 40% of the false news shared in our research was due to the 15% most habitual news sharers. Suggesting that sharing of false news is part of a broader response pattern established by social media platforms, habitual users also shared information that challenged their own political beliefs. Finally, we show that sharing of false news is not an inevitable consequence of user habits: Social media sites could be restructured to build habits to share accurate information.
Bonsai: Intentional and Personalized Social Media Feeds
Social media feeds use predictive models to maximize engagement, often misaligning how people consume content with how they wish to. We introduce Bonsai, a system that enables people to build personalized and intentional feeds. Bonsai implements a platform-agnostic framework comprising Planning, Sourcing, Curating, and Ranking modules. This framework allows users to express their intent in natural language and exert fine-grained control over a procedurally transparent feed creation process. We evaluated the system with 15 Bluesky users in a two-phase, multi-week study. We find that participants successfully used our system to discover new content, filter out irrelevant or toxic posts, and disentangle engagement from intent, but curating intentional feeds required more effort than they are used to. Simultaneously, users sought system transparency mechanisms to effectively use (and trust) intentional, personalized feeds. Overall, our work highlights intentional feedbuilding as a viable path beyond engagement-based optimization.
