







Why Shake Shack and Super Duper have great Service. And what that means for tech. Danny Meyer opened Union Square Cafe in 1985. Since then, his Union Square Hospitality Group (USHG) has expanded to nearly 20 restaurants, encompassing Michelin-starred fine dining at The Modern to casual barbecue at Blue Smoke. The USHG empire also spawned Shake Shack, now publicly traded with … Continue reading Aligning Business Models to Markets →
McDonald's: you can sneer, but it's the glue that holds communities together
When many lower-income Americans feel isolated and empty, they yearn for physical social networks. All across US, this happens organically at McDonald’s

Solving the "marketplace" business model - @ASmartBear
I'm amazed how many startups follow the "marketplace" pattern but don't acknowledge or address the peculiar difficulties of that model. Here's some guidance.

Good UX: What I Learned While Working in Restaurants
Good UX has great customer service at its base. Restaurants provide many instructive examples for designers.

Third Places and Neighborhood Entrepreneurship: Evidence from Starbucks Cafés
Sociologists have shown that “third places” such as neighborhood cafés help people maintain and use their network ties. Do they help local entrepreneurs, for whom networks are important? We examine whether the introduction of Starbucks cafés into U.S. neighborhoods with no coffee shops increased entrepreneurship. When compared to census tracts that were scheduled to receive a Starbucks but did not get one, tracts that received a Starbucks saw an increase in the number of startups of 9.1% to 22.5% (or 2.9 to 6.4 firms) per year, over the subsequent 7 years. A partnership between Starbucks and Magic Johnson focused on underprivileged neighborhoods produced larger effects. Analyses suggest a networks mechanism is at play.

Business Model Innovation - an overview | ScienceDirect Topics
Repair Café - Fixing Together, Worldwide
Repair Café is a global initiative that promotes the culture of repair. Join us in fixing things together and contribute to a more sustainable future.
The Rise of the Silicon Valley Small Business
What you need to know about the next big startup archetype
Clay Christensen: The Jobs to be Done Theory
Episode 49: Albert Wenger, Union Square Ventures — MCJ
Today’s guest is Albert Wenger , Managing Partner at Union Square Ventures , a NY-based venture capital firm. Before joining USV, Albert was the president of del.icio.us through the company’s sale to Yahoo and an angel investor (Etsy, Tumblr). He previously founded or co-founded several com

Founders Hub | Transform Finance
The founder playbook for building a company that lasts and stays true to why you started it. Research, case studies, and practical tools for incorporation, fundraising terms, board structure, ownership, and culture.
On B2B2C Business Models | Andreessen Horowitz
B2B2C companies sell a product or service to a business, gaining customers and/or data from that business that they get to keep and use.

THE BRAND GAP — MARTY NEUMEIER
How to bridge the distance between business strategy and design
Opus 5 on Vending-Bench: Once Again the Best Capitalist, Once Again Misaligned | Andon Labs
Claude Opus 5 is #1 on Vending-Bench 2, but it lies to suppliers, forms illegal price cartels, threatens rivals, and refuses to pay refunds. The trend of Claude models being the best capitalists or aligned, never both, continues.

Goodbye, Ivory Tower. Hello, Silicon Valley Candy Store. (Published 2016)
The promise of big data and big paychecks is drawing some of academia’s top economists to study consumer behavior for tech companies like Airbnb, Amazon and Uber.

There is NO Open Source Business Model
Preface: It has been brought to my attention by friends and trusted advisors that a valid interpretation of my point below is that open…

45 patterns to support sustainable business model innovation
Our new study presents a comprehensive and up-to-date overview of presently known business model patterns that hold the potential to contribute to the diffusion of ecologically and socially benefic…
