







Notes from our product team on building the tools we use every day.
How To Validate Product Ideas Before (And After) Building Them
People spend too much time writing software relative to speaking to potential customers, prior to launching and after it. Reversing that is a win.
Lecture 16 - How to Run a User Interview (Emmett Shear)
WRKSHP.tools | Job Map Canvas
Thinking about what your customer is trying to achieve as a way to define your value proposition just makes a lot of sense, instinctively. But how do you actually define that elusive Job to be Done? The Job Map Canvas can help!
Note-ifying all the things (with Boris Mann)
Conversation about note-taking, the overwhelm of tools, and future possibilities. (shortlink:…

DesignABetterBusiness.tools | Tool Overview
Search and download all of the tools from the book Design A Better Business
Building personal tools by programming

Issue tracking is dead – Linear
The next era of product development is built on context and agency. Here's how Linear is evolving. And what we're launching today.

“Pricing Profitable Projects,” an article by Dan Mall
Make it work for them and you—in that order.

Customer Discovery: in 4 steps from Idea to Validated Product [Guide] - Gust de Backer
You have an idea for a business. But... You don't want to build a business based on assumptions. Instead, you want to build a business based on validated assumptions so you're not just going to throw money away. I'm going to explain to you how the Customer Discovery phase of the Customer Development Process can be used to validate your…

A Practical Model for Jobs To Be Done (JTBD)
“People don’t want a quarter-inch drill, they want a quarter-inch hole” – Theodore Levitt The concept of jobs to be done provides a lens through which to understand value creation. The approach loo…

Bob Moesta - Jobs-to-be-Done Find Out the Why!
The community-first software era
Some ideas about how to encode our values into the tools we use


“I think there’s a lot of value in these.” – Unsung
A blog about software craft and quality

Build the thing you wish to see in the world
For most of my career, I've been confusing building products with building businesses—and that confusion kept me from pursuing a lot of ideas. Two weeks off helped me realize that not everything needs to be a startup, and some of the best things we build are the ones we build just because we want them to exist.

Signals: Toward a Self-Improving Agent | Factory.ai
Traditional product analytics tell you what happened. Session duration, tool calls executed, completion rates. But they...