







The most common question I hear from a business owner about our software is something to the effect of: “What are the results I’ll see in my company because of Know Your Company?” In other words, “…
Someone behind the software
I think good products carry something of the people who make them. Their experience, what they care about, and how they think things should work.

Not all good products make good businesses - The Intercom Blog
It's easy to assume that solving a real problem with a good product magically creates a successful software business. Sadly that’s never guaranteed.

Hitting the High Notes
In March, 2000, I launched this site with the shaky claim that most people are wrong in thinking you need an idea to make a successful software company: The common belief is that when you’re …

Evolving and explaining how we run our company
As we write in “It Doesn’t Have to Be Crazy at Work”, you should treat your company as a product too. To improve a product, you listen, learn, (re)consider, concept, and iterate. …
darkshapes
Umbrella organization rethinking machine-learning technology as tools that work for people, not just corporations
34 Top Open Source Software Companies
Exploring open source companies for 2024? Discover the leading firms championing open-source solutions.


Theory and Memory: Two Forces Shaping Software Team Knowledge
How insights from cognitive science and social psychology explain why software knowledge is so hard to preserve

Open Source Software and Corporate Influence — Andrew Lilley Brinker
Exploring how corporations gain power in open source projects, and how to build resilience to corporate capture.

What Is a Tech Company?
The question of “What is a tech company” comes down to how much software and its unique characteristics affects the company’s core business.
Cory Doctorow: The people who tell you ‘AI is changing everything’ are lying
It has become impossible to tell managers mesmerised by artificial intelligence that the tools are not, in fact, helpful. So employees just play along with the fiction to keep their jobs, writes our tech columnist

How successful companies got their first users
Learn how 30+ companies such as GitHub, Zoom, Amazon, Twitch and Whatsapp got their first users

Q&A: Can non-technical product managers be successful? - The Intercom Blog
Being a great product manager isn't about past experience. It comes down to understanding customer problems and how teams work, and great communication.

About Us
Around the world, building the internet’s operating system—and a better way to work. In a world of tech companies fighting for growth at any cost, imagine one that gives away its most successful pr…
