An introduction to IBM Research’s Natural Conversation Framework
Exploring Conversation Design: Applications and Benefits
Discover the what, why and how of Conversation Design, including its definition, applications, and benefits.
The case against conversational interfaces
Conversational interfaces are a bit of a meme. Every couple of years a shiny new AI development emerges and people in tech go "This is it! The next computing paradigm is here! We'll only use natural language going forward!". But then nothing actually changes and we continue using computers the way w
The Conversation: In-depth analysis, research, news and ideas from leading academics and researchers.
Curated by professional editors, The Conversation offers informed commentary and debate on the issues affecting our world. Plus a Plain English guide to the latest developments and discoveries from the university and research sector.
The Design of the Internet, Revealed by Conversation
Internet architecture principles revealed by IETF conversation analysis using vCons
Why the fuss about conversational programming?
First, there isn’t much fuss … yet. But there will be.
Conversational Design — MULE BOOKS
The interaction design book that explains why chatbots tend to suck
ChatGPT is bullshit
Ethics and Information Technology - Recently, there has been considerable interest in large language models: machine learning systems which produce human-like text and dialogue. Applications of...
Extending AI chat with Model Context Protocol (and why it matters)
Posted on Tuesday 11 Feb 2025. 2,995 words, 24 links. By Matt Webb.
The Social Physics of Conversation: Why Communication Patterns Matter
Discover how communication patterns shape team performance, innovation, and collective intelligence. Learn why idea flow matters more than talent alone.
User Story: a Placeholder for a Conversation
User stories are meant to be a placeholder for a conversation. This article dives into the differences between user stories and tickets, where stories came from and how recent trends are moving us away from conversations. It shows the impact this is having on product development and easy ways to improve collaboration through conversation and writing better stories.
Like a Therapist, But Not: Reddit Narratives of AI in Mental Health Contexts
Large language models (LLMs) are increasingly used for emotional support and mental health-related interactions outside clinical settings, yet little is known about how people evaluate and relate to these systems in everyday use. We analyze 5,126 Reddit posts from 47 mental health communities describing experiential or exploratory use of AI for emotional support or therapy. Grounded in the Technology Acceptance Model and therapeutic alliance theory, we develop a theory-informed annotation framework and apply a hybrid LLM-human pipeline to analyze evaluative language, adoption-related attitudes, and relational alignment at scale. Our results show that engagement is shaped primarily by narrated outcomes, trust, and response quality, rather than emotional bond alone. Positive sentiment is most strongly associated with task and goal alignment, while companionship-oriented use more often involves misaligned alliances and reported risks such as dependence and symptom escalation. Overall, this work demonstrates how theory-grounded constructs can be operationalized in large-scale discourse analysis and highlights the importance of studying how users interpret language technologies in sensitive, real-world contexts.
What makes a great ChatGPT app | OpenAI Developers
How to build capabilities that make conversations better.
Finally had a sec to write about the conversation component we added to the @atproto.com blog.
Bring Atmospheric conversations to any website
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