Helping people online is difficult. We expect technical questions and discussions, but everyone involved are just people, so it doesn’t always go smoothly.
mikeash.com: Getting Answers
I hang out in several programmer related chats and forums and I see a lot of people having trouble getting answers. They get no answers, poor answers, or absorb a lot of verbal abuse. As a person asking questions, there are some simple things you can do to help your chances of getting good answers. This guide will show you ten easy things you can do to ensure your questions are answered quickly and well.
Trust: Foundation of Human Knowledge yet online Platforms won't allow | David Karger | TEDxMIT Salon
4 Types of Online Communities & Best Practices on How to Use Them
Explore the four different types of online communities, why they’re important for businesses, the benefits of each, and how to get the most out of them.
Online communities and social communities: a primer
What are online communities and for what goals can they be used? A primer with plenty of community marketing and management tips.
Discord Alternatives, Ranked
Building an online community takes more than tools. But the right tool can make all the difference.
The Short Life of Online Sales Leads
Are you confident that your company is effectively handling potential customers’ online queries? Think hard. Our research shows that most companies are not responding nearly fast enough. Companies in financial services, automobiles, education, software, health care, professional services, and many other industries have increasingly turned to the internet to generate sales leads. Indeed, corporate spending […]
How We Can Make the Internet Helpful Again
Amid an infodemic of misinformation and manipulation, it feels like the Internet uses us more than we use it. Taking back control is possible.
Beyond the Dark Forest Theory of the Internet
Re-learning how to be yourself online
Why I Avoid Slack
I avoid interacting on Slack, especially for technical conversations around open source software. Instead, I encourage colleagues to have technical and design conversations on GitHub, or some other system that is public, permanent, searchable, and cross-referenceable. In the spirit of Don’t Repeat Yourself (DRY) I’m writing up these thoughts as a blogpost.
Hard Questions: Is Spending Time on Social Media Bad for Us?
With people spending more time on social media, many rightly wonder whether that time is good for us. Do people connect in meaningful ways online? Or are they simply consuming trivial updates and polarizing memes at the expense of time with loved ones?
Welcome to the Web of Trust
Empowering individuals to co-create decentralized systems for lasting mutual benefit.
The evolution of expert communities
A look at how online forums grow, thrive, and then decay.
Get Together: How to Build a Community with Your People
A practical and heartfelt guide to cultivating a community, online or IRL.Although communities feel magical, they don’t come together by magic. Get Together is a practical and heartfelt guide to cultivating a community. Whether starting a run crew, connecting with fans online, or sparking a movement of K–12 teachers, the secret to getting people together is this: build your community with people, not for them.In Get Together, Bailey Richardson, Kevin Huynh, and Kai Elmer Sotto of People & Company share true stories of everyday people who have created thriving communities, both in person and online. They provide clear steps to untangle the challenge of getting passionate people together, helping individuals and organizations navigate the intricacies of leading a community, including: - How to rally the first people - How to get people talking - How to attract new, authentic folks - How to develop leaders and expand globally.The People & Company team reminds us that we each hold the potential to spark a community. Get Together shows readers that if we join forces—as company and customers, artist and fans, organizer and advocates—we’ll do more together than we ever could alone.