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Pineapple - Your Safe Word - The online adult industry support network, providing mental health care and advice to performers across the globe. https://linktr.ee/pineappleysw
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Discover a simpler way to socialize online with Coho, the Mastodon app that prioritizes ease-of-use and clean design. Experience the open-source, decentralized social network without the clutter. Join communities, share your thoughts, and connect with like-minded individuals all with just a few taps. Say goodbye to overwhelming feeds and complicated features, Coho simplifies the social media experience.
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“It happened to be the perfect thing”: experiences of generative AI chatbots for mental health
The global mental health crisis underscores the need for accessible, effective interventions. Chatbots based on generative artificial intelligence (AI), like ChatGPT, are emerging as novel solutions, but research on real-life usage is limited. We interviewed nineteen individuals about their experiences using generative AI chatbots for mental health. Participants reported high engagement and positive impacts, including better relationships and healing from trauma and loss. We developed four themes: (1) a sense of ‘emotional sanctuary’, (2) ‘insightful guidance’, particularly about relationships, (3) the ‘joy of connection’, and (4) comparisons between the ‘AI therapist’ and human therapy. Some themes echoed prior research on rule-based chatbots, while others seemed novel to generative AI. Participants emphasised the need for better safety guardrails, human-like memory and the ability to lead the therapeutic process. Generative AI chatbots may offer mental health support that feels meaningful to users, but further research is needed on safety and effectiveness.
“It happened to be the perfect thing”: experiences of generative AI chatbots for mental health
The global mental health crisis underscores the need for accessible, effective interventions. Chatbots based on generative artificial intelligence (AI), like ChatGPT, are emerging as novel solutions, but research on real-life usage is limited. We interviewed nineteen individuals about their experiences using generative AI chatbots for mental health. Participants reported high engagement and positive impacts, including better relationships and healing from trauma and loss. We developed four themes: (1) a sense of ‘emotional sanctuary’, (2) ‘insightful guidance’, particularly about relationships, (3) the ‘joy of connection’, and (4) comparisons between the ‘AI therapist’ and human therapy. Some themes echoed prior research on rule-based chatbots, while others seemed novel to generative AI. Participants emphasised the need for better safety guardrails, human-like memory and the ability to lead the therapeutic process. Generative AI chatbots may offer mental health support that feels meaningful to users, but further research is needed on safety and effectiveness.
Mastodon - Decentralized social media
Learn more about Mastodon, the radically different, free and open-source decentralized social media platform.
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How LLM Counselors Violate Ethical Standards in Mental Health Practice: A Practitioner-Informed Framework
Large language models (LLMs) were not designed to replace healthcare workers, but they are being used in ways that can lead users to overestimate the types of roles that these systems can assume. While prompt engineering has been shown to improve LLMs' clinical effectiveness in mental health applications, little is known about whether such strategies help models adhere to ethical principles for real-world deployment. In this study, we conducted an 18-month ethnographic collaboration with mental health practitioners (three clinically licensed psychologists and seven trained peer counselors) to map LLM counselors' behavior during a session to professional codes of conduct established by organizations like the American Psychological Association (APA). Through qualitative analysis and expert evaluation of N=137 sessions (110 self-counseling; 27 simulated), we outline a framework of 15 ethical violations mapped to 5 major themes. These include: Lack of Contextual Understanding, where the counselor fails to account for users' lived experiences, leading to oversimplified, contextually irrelevant, and one-size-fits-all intervention; Poor Therapeutic Collaboration, where the counselor's low turn-taking behavior and invalidating outputs limit users' agency over their therapeutic experience; Deceptive Empathy, where the counselor's simulated anthropomorphic responses (``I hear you'', ``I understand'') create a false sense of emotional connection; Unfair Discrimination, where the counselor's responses exhibit algorithmic bias and cultural insensitivity toward marginalized populations; and Lack of Safety & Crisis Management, where individuals who are ``knowledgeable enough'' to correct LLM outputs are at an advantage, while others, due to lack of clinical knowledge and digital literacy, are more likely to suffer from clinically inappropriate responses. Reflecting on these findings through a practitioner-informed lens, we argue that reducing psychotherapy—a deeply meaningful and relational process—to a language generation task can have serious and harmful implications in practice. We conclude by discussing policy-oriented accountability mechanisms for emerging LLM counselors.
We are Pineapple Support a nonprofit dedicated to making mental health care accessible for every person working in the online adult industry. From individual therapy and support groups to education and one-to-one emotional care, our global team of sex-worker-friendly professionals is here to listen, to help, and to remind you that you are not alone.