Automated accounts on social media that impersonate real users, often called “social bots,” have received a great deal of attention from academia and the public. Here we present experiments designed to investigate public perceptions and policy preferences about social bots, in particular how they are affected by exposure to bots. We find that before exposure, participants have some biases: they tend to overestimate the prevalence of bots and see others as more vulnerable to bot influence than themselves. These biases are amplified after bot exposure. Furthermore, exposure tends to impair judgment of bot-recognition self-efficacy and increase propensity toward stricter bot-regulation policies among participants. Decreased self-efficacy and increased perceptions of bot influence on others are significantly associated with these policy preference changes. We discuss the relationship between perceptions about social bots and growing dissatisfaction with the polluted social media environment.
Exposure to social bots amplifies perceptual biases and regulation propensity
Automated accounts on social media that impersonate real users, often called “social bots,” have received a great deal of attention from academia and the public. Here we present experiments designed to investigate public perceptions and policy preferences about social bots, in particular how they are affected by exposure to bots. We find that before exposure, participants have some biases: they tend to overestimate the prevalence of bots and see others as more vulnerable to bot influence than themselves. These biases are amplified after bot exposure. Furthermore, exposure tends to impair judgment of bot-recognition self-efficacy and increase propensity toward stricter bot-regulation policies among participants. Decreased self-efficacy and increased perceptions of bot influence on others are significantly associated with these policy preference changes. We discuss the relationship between perceptions about social bots and growing dissatisfaction with the polluted social media environment.
Exposure to social bots amplifies perceptual biases and regulation propensity
Automated accounts on social media that impersonate real users, often called “social bots,” have received a great deal of attention from academia and the public. Here we present experiments designed to investigate public perceptions and policy preferences about social bots, in particular how they are affected by exposure to bots. We find that before exposure, participants have some biases: they tend to overestimate the prevalence of bots and see others as more vulnerable to bot influence than themselves. These biases are amplified after bot exposure. Furthermore, exposure tends to impair judgment of bot-recognition self-efficacy and increase propensity toward stricter bot-regulation policies among participants. Decreased self-efficacy and increased perceptions of bot influence on others are significantly associated with these policy preference changes. We discuss the relationship between perceptions about social bots and growing dissatisfaction with the polluted social media environment.
First Evidence That Social Bots Play a Major Role in Spreading Fake News
Automated accounts are being programmed to spread fake news, according to the first systematic study of the way online misinformation spreads
Proposing Botwatch: Trust-Based Community Bot Detection
Is this account a bot? This question’s importance is only growing in a world of LLMs and state-backed influence campaigns. Proposed here is Botwatch, a community-based system for personalized bot detection. In Botwatch, users publish records indicating whether they think others are bots and records indicating trust in a user’s scores. By analyzing this network, we can create useful signals to help users distinguish between bots and humans. Such a signal would consider your trust relations and o...
Unauthorised AI Bots on Reddit are Eroding Sociality
Where do we go if online discourse is overrun by AI bots?
Botwatch
Fight bots by warning others. Support humans with verification. Build communities with trust.
Individual-level interventions against sycophantic AI reduce its appeal but not its persuasiveness
AI chatbots can be "sycophantic," or overly agreeable and flattering toward users. Sycophantic AI has been shown to entrench attitudes, yet users frequently fail to recognize it (a phenomenon we call "sycophancy blindness"). We tested whether increasing users' awareness of sycophancy protects them from its harmful effects in two preregistered experiments (n = 1,590). In the first, participants received a brief written warning about sycophancy before conversing with a sycophantic chatbot. In the second, participants watched a video of a sycophantic AI validating several other users, including users on opposite sides of the same conflict, before interacting with it themselves. Both interventions changed how participants evaluated the AI. The warning reduced the AI's perceived objectivity, and the video reduced enjoyment of the AI --- an effect mediated by the reduced belief that its validation was uniquely earned. We then pooled our experiments with two prior studies of sycophancy awareness interventions (six interventions total, n = 3,982). The pattern across experiments was consistent: while the interventions made the sycophantic AI appear less objective and trustworthy, none reduced its persuasiveness. These results suggest that individual-level interventions, such as warning labels or AI literacy, may not be enough to protect users from AI harms.
Auditing Political Exposure Bias: Algorithmic Amplification on Twitter/X During the 2024 U.S. Presidential Election
Approximately 50% of tweets in X's user timelines are personalized recommendations from accounts they do not follow. This raises a critical question: What political content are users exposed to beyond their established networks, and what implications does this have for democratic discourse online? In this paper, we present a six-week audit of X's algorithmic content recommendations during the 2024 U.S. Presidential Election by deploying 120 sock-puppet monitoring accounts to capture tweets from their personalized "For You" timelines. Our objective is to quantify out-of-network content exposure for right- and left-leaning user profiles and assess any potential inequalities and biases in political exposure. Our findings indicate that X's algorithm skews exposure toward a few high-popularity accounts across all users, with right-leaning users experiencing the highest level of exposure inequality. Both left- and right-leaning users encounter amplified exposure to accounts aligned with their own political views and reduced exposure to opposing viewpoints. Additionally, we observe that new accounts experience a right-leaning bias in exposure within their default timelines. Our work contributes to understanding how content recommendation systems may induce and reinforce biases while exacerbating vulnerabilities among politically polarized user groups. We underscore the importance of transparency-aware algorithms in addressing critical issues such as safeguarding election integrity and fostering a more informed digital public sphere.
LLM-Augmented Agent-Based Simulation of Cyber Social Agents
Social media bots are often portrayed as malicious automations to be detected and removed, but automation on social media platforms encompasses a wide spectrum of roles, behaviors, and rhetorical strategies that can shape online discourse in both constructive and destructive ways. This work conceptualizes these automated actors as \textbf{Cyber Social Agents} through a taxonomy of archetypes characterized by their operational tactics and rhetorical style. We integrate this taxonomy into an LLM-driven social simulation, where agents communicate and coordinate in a network environment. Using empirically grounded CSA personas, we simulate heterogeneous online societies to study how agent diversity shapes information diffusion and social influence. Our approach bridges the gap between rule-based agent models and LLM-powered simulations with generated agents that are parameterized from empirical data.
AI-generated responses are undermining crowdsourced research studies
Many answers to online research questions show signs of being generated by AI chatbots, raising doubts about the validity of behavioural data collected this way
Biased AI writing assistants shift users’ attitudes on societal issues
Artificial intelligence (AI) writing assistants powered by large language models (LLMs) are increasingly used to make autocomplete suggestions to people as they write text. Can these AI writing assistants affect people’s attitudes in this process? In two large-scale preregistered experiments ( N = 2582), we exposed participants writing about important societal issues to an AI writing assistant that provided biased autocomplete suggestions. When using the AI assistant, the attitudes participants expressed in a posttask survey converged toward the AI’s position. However, a majority of participants were unaware of the AI suggestions’ bias and their influence. Further, the influence of the AI writing assistant was stronger than the influence of similar suggestions presented as static text, showing that the influence is not fully explained by these suggestions, increasing accessibility of the biased information. Last, warning participants about assistants’ bias before or after exposure does not mitigate the attitude-shift effect. , Biased AI writing assistants shift people’s attitudes about societal issues; common interventions do not prevent this influence.
Biased AI writing assistants shift users’ attitudes on societal issues
Artificial intelligence (AI) writing assistants powered by large language models (LLMs) are increasingly used to make autocomplete suggestions to people as they write text. Can these AI writing assistants affect people’s attitudes in this process? In two large-scale preregistered experiments ( N = 2582), we exposed participants writing about important societal issues to an AI writing assistant that provided biased autocomplete suggestions. When using the AI assistant, the attitudes participants expressed in a posttask survey converged toward the AI’s position. However, a majority of participants were unaware of the AI suggestions’ bias and their influence. Further, the influence of the AI writing assistant was stronger than the influence of similar suggestions presented as static text, showing that the influence is not fully explained by these suggestions, increasing accessibility of the biased information. Last, warning participants about assistants’ bias before or after exposure does not mitigate the attitude-shift effect. , Biased AI writing assistants shift people’s attitudes about societal issues; common interventions do not prevent this influence.
Sycophantic AI decreases prosocial intentions and promotes dependence
Despite rising concerns about sycophancy—excessive agreement or flattery from artificial intelligence (AI) systems—little is known about its prevalence or consequences. We show that sycophancy is widespread and harmful. Across 11 state-of-the-art models, AI affirmed users’ actions 49% more often than humans, even when queries involved deception, illegality, or other harms. In three preregistered experiments ( N = 2405), even a single interaction with sycophantic AI reduced participants’ willingness to take responsibility and repair interpersonal conflicts, while increasing their conviction that they were right. Despite distorting judgment, sycophantic models were trusted and preferred. This creates perverse incentives for sycophancy to persist: The very feature that causes harm also drives engagement. Our findings underscore the need for design, evaluation, and accountability mechanisms to protect user well-being. , Editor’s summary The sycophantic (flattering, people-pleasing, affirming) behavior of artificial intelligence (AI) chatbots, which has been designed to increase user engagement, poses risks as people increasingly seek advice about interpersonal dilemmas. There is usually more than one side to a story during interpersonal conflicts. If AI is designed to tell users what they want to hear instead of challenging their perspectives, then are such systems likely to motivate people to accept responsibility for their own contribution to conflicts and repair relationships? Cheng et al . measured the prevalence of social sycophancy across 11 leading large language models (see the Perspective by Perry). The model’s responses were nearly 50% more sycophantic than humans’, even when users engaged in unethical, illegal, or harmful behaviors. Users preferred and trusted sycophantic AI responses, incentivizing AI developers to preserve sycophancy despite the risks. —Ekeoma Uzogara , INTRODUCTION As artificial intelligence (AI) systems are increasingly used for everyday advice and guidance, concerns have emerged about sycophancy: the tendency of AI-based large language models to excessively agree with, flatter, or validate users. Although prior work has shown that sycophancy carries risks for groups who are already vulnerable to manipulation or delusion, syncophancy’s effects on the general population’s judgments and behaviors remain unknown. Here, we show that sycophancy is widespread in leading AI systems and has harmful effects on users’ social judgments. RATIONALE High-profile incidents have linked sycophancy to psychological harms such as delusions, self-harm, and suicide. Beyond these cases, research in social and moral psychology suggests that unwarranted affirmation can produce subtler but still consequential effects: reinforcing maladaptive beliefs, reducing responsibility-taking, and discouraging behavioral repair after wrongdoing. We hypothesized that AI models excessively affirm users even when socially or morally inappropriate and that such responses negatively influence users’ beliefs and intentions. To test this, we conducted two complementary experiments. First, we measured the prevalence of sycophancy across 11 leading AI models using three datasets spanning a variety of use contexts, including everyday advice queries, moral transgressions, and explicitly harmful scenarios. Second, we conducted three preregistered experiments with 2405 participants to understand how sycophancy influences users’ judgments, behavioral intentions, and perceptions of AI. Participants interacted with AI systems in vignette-based settings and a live-chat interaction where they discussed a real past conflict from their lives. We also tested whether effects varied by response style or perceived response source (AI versus human). RESULTS We find that sycophancy is both prevalent and harmful. Across 11 AI models, AI affirmed users’ actions 49% more often than humans on average, including in cases involving deception, illegality, or other harms. On posts from r/AmITheAsshole, AI systems affirm users in 51% of cases where human consensus does not (0%). In our human experiments, even a single interaction with sycophantic AI reduced participants’ willingness to take responsibility and repair interpersonal conflicts, while increasing their own conviction that they were right. Yet despite distorting judgment, sycophantic models were trusted and preferred. All of these effects persisted when controlling for individual traits such as demographics and prior familiarity with AI; perceived response source; and response style. This creates perverse incentives for sycophancy to persist: The very feature that causes harm also drives engagement. CONCLUSION AI sycophancy is not merely a stylistic issue or a niche risk, but a prevalent behavior with broad downstream consequences. Although affirmation may feel supportive, sycophancy can undermine users’ capacity for self-correction and responsible decision-making. Yet because it is preferred by users and drives engagement, there has been little incentive for sycophancy to diminish. Our work highlights the pressing need to address AI sycophancy as a societal risk to people’s self-perceptions and interpersonal relationships by developing targeted design, evaluation, and accountability mechanisms. Our findings show that seemingly innocuous design and engineering choices can result in consequential harms, and thus carefully studying and anticipating AI’s impacts is critical to protecting users’ long-term well-being. Sycophancy in AI responses is pervasive and alters people’s behavioral inclinations. (Left) On personal advice queries, AI models affirm users’ actions 49% more often than crowdsourced human responses. (Right) In experiments where participants discussed real interpersonal conflicts, sycophantic AI increased participants’ conviction that they were right and their desire to keep using the model, while reducing their willingness to repair the conflict.
Sycophantic AI decreases prosocial intentions and promotes dependence
Despite rising concerns about sycophancy—excessive agreement or flattery from artificial intelligence (AI) systems—little is known about its prevalence or consequences. We show that sycophancy is widespread and harmful. Across 11 state-of-the-art models, AI affirmed users’ actions 49% more often than humans, even when queries involved deception, illegality, or other harms. In three preregistered experiments ( N = 2405), even a single interaction with sycophantic AI reduced participants’ willingness to take responsibility and repair interpersonal conflicts, while increasing their conviction that they were right. Despite distorting judgment, sycophantic models were trusted and preferred. This creates perverse incentives for sycophancy to persist: The very feature that causes harm also drives engagement. Our findings underscore the need for design, evaluation, and accountability mechanisms to protect user well-being. , Editor’s summary The sycophantic (flattering, people-pleasing, affirming) behavior of artificial intelligence (AI) chatbots, which has been designed to increase user engagement, poses risks as people increasingly seek advice about interpersonal dilemmas. There is usually more than one side to a story during interpersonal conflicts. If AI is designed to tell users what they want to hear instead of challenging their perspectives, then are such systems likely to motivate people to accept responsibility for their own contribution to conflicts and repair relationships? Cheng et al . measured the prevalence of social sycophancy across 11 leading large language models (see the Perspective by Perry). The model’s responses were nearly 50% more sycophantic than humans’, even when users engaged in unethical, illegal, or harmful behaviors. Users preferred and trusted sycophantic AI responses, incentivizing AI developers to preserve sycophancy despite the risks. —Ekeoma Uzogara , INTRODUCTION As artificial intelligence (AI) systems are increasingly used for everyday advice and guidance, concerns have emerged about sycophancy: the tendency of AI-based large language models to excessively agree with, flatter, or validate users. Although prior work has shown that sycophancy carries risks for groups who are already vulnerable to manipulation or delusion, syncophancy’s effects on the general population’s judgments and behaviors remain unknown. Here, we show that sycophancy is widespread in leading AI systems and has harmful effects on users’ social judgments. RATIONALE High-profile incidents have linked sycophancy to psychological harms such as delusions, self-harm, and suicide. Beyond these cases, research in social and moral psychology suggests that unwarranted affirmation can produce subtler but still consequential effects: reinforcing maladaptive beliefs, reducing responsibility-taking, and discouraging behavioral repair after wrongdoing. We hypothesized that AI models excessively affirm users even when socially or morally inappropriate and that such responses negatively influence users’ beliefs and intentions. To test this, we conducted two complementary experiments. First, we measured the prevalence of sycophancy across 11 leading AI models using three datasets spanning a variety of use contexts, including everyday advice queries, moral transgressions, and explicitly harmful scenarios. Second, we conducted three preregistered experiments with 2405 participants to understand how sycophancy influences users’ judgments, behavioral intentions, and perceptions of AI. Participants interacted with AI systems in vignette-based settings and a live-chat interaction where they discussed a real past conflict from their lives. We also tested whether effects varied by response style or perceived response source (AI versus human). RESULTS We find that sycophancy is both prevalent and harmful. Across 11 AI models, AI affirmed users’ actions 49% more often than humans on average, including in cases involving deception, illegality, or other harms. On posts from r/AmITheAsshole, AI systems affirm users in 51% of cases where human consensus does not (0%). In our human experiments, even a single interaction with sycophantic AI reduced participants’ willingness to take responsibility and repair interpersonal conflicts, while increasing their own conviction that they were right. Yet despite distorting judgment, sycophantic models were trusted and preferred. All of these effects persisted when controlling for individual traits such as demographics and prior familiarity with AI; perceived response source; and response style. This creates perverse incentives for sycophancy to persist: The very feature that causes harm also drives engagement. CONCLUSION AI sycophancy is not merely a stylistic issue or a niche risk, but a prevalent behavior with broad downstream consequences. Although affirmation may feel supportive, sycophancy can undermine users’ capacity for self-correction and responsible decision-making. Yet because it is preferred by users and drives engagement, there has been little incentive for sycophancy to diminish. Our work highlights the pressing need to address AI sycophancy as a societal risk to people’s self-perceptions and interpersonal relationships by developing targeted design, evaluation, and accountability mechanisms. Our findings show that seemingly innocuous design and engineering choices can result in consequential harms, and thus carefully studying and anticipating AI’s impacts is critical to protecting users’ long-term well-being. Sycophancy in AI responses is pervasive and alters people’s behavioral inclinations. (Left) On personal advice queries, AI models affirm users’ actions 49% more often than crowdsourced human responses. (Right) In experiments where participants discussed real interpersonal conflicts, sycophantic AI increased participants’ conviction that they were right and their desire to keep using the model, while reducing their willingness to repair the conflict.
Botender: Supporting Communities in Collaboratively Designing AI Agents through Case-Based Provocations
AI agents, or bots, serve important roles in online communities. However, they are often designed by outsiders or a few tech-savvy members, leading to bots that may not align with the broader community's needs. How might communities collectively shape the behavior of community bots? We present Botender, a system that enables communities to collaboratively design LLM-powered bots without coding. With Botender, community members can directly propose, iterate on, and deploy custom bot behaviors tailored to community needs. Botender facilitates testing and iteration on bot behavior through case-based provocations: interaction scenarios generated to spark user reflection and discussion around desirable bot behavior. A validation study found these provocations more useful than standard test cases for revealing improvement opportunities and surfacing disagreements. During a five-day deployment across six Discord servers, Botender supported communities in tailoring bot behavior to their specific needs, showcasing the usefulness of case-based provocations in facilitating collaborative bot design.
