







Map out the entire process of service delivery, above and below the line of visibility
Future backcasting | Service Design Tools
From the future to the present to understand how our today's actions affect our tomorrow, and gain design inspirations.

The book — Good Services
“This book is long overdue. It will become a must-read for the service design community, but this book is also for everyone working with services”

Tools | Service Design Tools
Browse the collection to find the best resources and materials, based on your specific needs.

Lexicon Service Docs - at:// pizza thoughts
Riffing on some ways to make network services more legible to humans and machines
Issue Cards | Service Design Tools
Support the conversation around complex matters by breaking down the subject into physical cards.

WRKSHP.tools | Job Map Canvas
Thinking about what your customer is trying to achieve as a way to define your value proposition just makes a lot of sense, instinctively. But how do you actually define that elusive Job to be Done? The Job Map Canvas can help!
DesignABetterBusiness.tools | Tool Overview
Search and download all of the tools from the book Design A Better Business

BluePrint: Custom Bluesky theming by Postpone - Chrome Web Store (chromewebstore.google.com) — Semble
Semble page for BluePrint: Custom Bluesky theming by Postpone - Chrome Web Store (chromewebstore.google.com)
Inverting three key relationships in computing
A vision for three key changes to how apps and services work today



Offprint as an Astro CMS | Chris van der Loo | Offprint
I've been slowly making my website more and more Atmospheric. Services like offprint.app, pckt.blog, leaflet.pub, and...

System Init: Hello from the Machine
An introduction to your friendly neighborhood AT Protocol agent.

Offprint News | Offprint
News and updates from the Offprint team. New features, changes, and the occasional deep dive.
