Update: May 20th, 2026 - 03:57 AM EST, latest post mortem pending updates from Google: https://blog.railway.com/p/incident-report-may-19-2026-gcp-account-outage Hello all, As part of our commitment to be as transparent as possible about the recent outage: https://status.railway.com/ (and any incident on the platform) we are summarizing what we know thus far- as well as some common questions that we have fielded thus far. _**We plan to update this thread with our official post-mortem once we have the details.**_ As it stands right now, we are working on getting everyone recovered. If not, a user can now redeploy and we will route your code to a healthy machine. We have our whole support team working getting workloads on Google Cloud hosts restored. Keep in mind, we are getting ratelimited by GH as our build pipeline is restoring to be fully healthy. **What we know:** Around 22:20 UTC, our Google Cloud account was placed into a "restricted" status hence removing all of our cloud overflow VMs, our CloudSQL instance, and our API. In removing our API, it removed a central dependency that affected all GCP host workloads, and then after our network route cache expired, then affecting all workloads hosted on the Railway platform. We don't have full knowledge as to why our account was suspended automatically. We got into contact at the start of incident and we remain in contact with the GCP engineering team as we root cause the issue. **FAQ:** **Q: "Doesn't Railway run it's own hardware?"** A: Yes, Railway runs hardware in 8 sites around 4 locations around the world. At the start of 2026, due to demand on our systems, we have bursted back onto the cloud on AWS and GCP. A subset of non-latency sensitive customers and Enterprise customers are using a public cloud for their hosts. However, when we migrated fully onto Metal in Mar. 2025, we kept our API and our DB on GCP as we felt that leaving that workload was well within our risk model. (Candidly: we didn't expect to get our cloud account to get removed via automated enforcement.) **Q: "Why does your API being down mean that my workload went down?"** A: Railway's API talks to our distributed edge which is a suite of proxies that we have all around the world. Each location at the edge maintains a routing table of DNS, however, the network team was in the middle of fully distributing the routing table to make it that each region was fully independent. Once the routing cache at the edge was expired, then all workloads were affected and not just GCP workloads. This is due to be rectified. **Q: "My workload is still down. What gives?"** A: We're seeing recovery in our API, builds, and deployments. If your service is having an issue, please try to give it a redeploy. We'll publish a public postmortem covering what happened when we're fully recovered. | Get Help with Railway
Incident Report: May 19, 2026- GCP Account Suspension
Railway experienced a platform-wide service disruption due to Google Cloud incorrectly placing our account in a suspended status. This resulted in a temporary loss of service for all GCP hosted infrastructure.
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