







(5 Min Read) This change guarantees better signals from the interviewing candidates.
The Last Technical Interview
Today we will pour one out for the vaunted technical interview process, which is on its last leg. And we’ll talk a little about what’s…

The Last Technical Interview
Today we will pour one out for the vaunted technical interview process, which is on its last leg. And we’ll talk a little about what’s…

Disappointed Optimists
Every time I give a talk on design, someone finds me afterward. They wait out the handshakes and the business cards, and then they ask a version of the same question. How do I make THEM do things the

The One Method I've Used to Eliminate Bad Tech Hires - Mattermark
Let’s be real. Interviews are a terrible way to hire tech candidates. Here’s why paying candidates to solve problems works.

Interviewing Users (2nd Edition) | Free EBook with Purchase | Steve Portigal
Expert researcher Steve Portigal updates his classic Interviewing Users to provide fresh guidance on interviewing techniques.

The Interview Question Bank for Engineering Managers
Organised by theme, and every question comes with a short thinking prompt
Opinion | The Utter Uselessness of Job Interviews (Published 2017)
We use them to try to “get to know” people. It doesn’t work.

Establishing a weekly user interview routine - Jonnie Hallman (@destroytoday)
For the first time in years, I start performing user interviews again, and remember how valuable they can be.
Lecture 16 - How to Run a User Interview (Emmett Shear)
Best practices: conversation design
An introduction to IBM Research’s Natural Conversation Framework

Listen to Your Community, But Don’t Let Them Tell You What to Do
You know how interviewers love asking about your greatest weakness, or the biggest mistake you’ve ever made? These questions may sound formulaic, maybe even borderline cliché, but be careful when you answer: they are more important than they seem. So when people ask me what our biggest mistake was

Exploring Conversation Design: Applications and Benefits
Discover the what, why and how of Conversation Design, including its definition, applications, and benefits.
How Not to Interview (Interesting People)
As a photographer who is primarily a writer, I like reading about photography so I can learn from those who create. I do that by reading photo magazines and listening to podcasts. One such magazine…

40 Tips for B2B Customer Development Interviews - SKMurphy, Inc.
This post on B2B customer development interviews offers my lessons learned from several thousand interviews over the last 16 years.

When moving fast, talking is the first thing to break
When you make speed and “moving fast” the biggest priority on a project or in an organization, the first thing to breakdown is talking to each other. Talking takes time. Consensus is expensive and slow. In a pressurized environment there’s no time to schedule calls, get input from subject matter experts, or resolve key differences of opinion. ASAP makes a big assumption that all relevant parties are already in the room.