Use the tool as meant to be used.
To build gentler technology, practice trauma-informed design
Understanding trauma helps craft gentler user experiences.
Machines of Caring Grace
The goal should be to support humans, not to replace them.
The Machines Ran on Anguish
I The machines ran on anguish. Everybody knew that. How? “It’s very scientific.” – the Guild would say – “You wouldn’t understand.” The machines were also very dangerous, or so it was claimed. “But we
Mechanical Watch – Bartosz Ciechanowski
Interactive article explaining how a mechanical watch works.
Tools – The Markup
Our tools hold institutions accountable for the way they use technology, pulling back the curtain so readers can see for themselves how technology affects them.
Empathy, Thick and Thin
When we empathize with someone going through something, we often draw on our past experiences with the someone and the something. These kinds of experiences gro
Open by Design: ROOST's Approach to Safety Tool Development
Design for Real Life
You can't always predict who will use your products, or what emotional state they'll be in when they do. But by identifying stress cases and designing with compassion, you'll create experiences that support more of your users, more of the time.
Moral Crumple Zones: Cautionary Tales in Human-Robot Interaction
As debates about the policy and ethical implications of AI systems grow, it will be increasingly important to accurately locate who is responsible when agency is distributed in a system and control over an action is mediated through time and space. Analyzing several high-profile accidents involving complex and automated socio-technical systems and the media coverage that surrounded them, I introduce the concept of a moral crumple zone to describe how responsibility for an action may be misattributed to a human actor who had limited control over the behavior of an automated or autonomous system. Just as the crumple zone in a car is designed to absorb the force of impact in a crash, the human in a highly complex and automated system may become simply a component—accidentally or intentionally—that bears the brunt of the moral and legal responsibilities when the overall system malfunctions. While the crumple zone in a car is meant to protect the human driver, the moral crumple zone protects the integrity of the technological system, at the expense of the nearest human operator. The concept is both a challenge to and an opportunity for the design and regulation of human-robot systems. At stake in articulating moral crumple zones is not only the misattribution of responsibility but also the ways in which new forms of consumer and worker harm may develop in new complex, automated, or purported autonomous technologies.
One of ChatGPT's popular uses just got skewered by Stanford researchers
When the stakes are high, a robot therapist falls way short, researchers found.
Biddeford shooting renews questions about ICE tactics, training
A review of previous Maine cases show how investigations into use of force often lean heavily on officers’ perception of potential harm.
I wanted ChatGPT to help me. So why did it advise me how to kill myself?
ChatGPT wrote a woman a suicide note and another AI chatbot role-played sexual acts with children, BBC finds.
