







👊💰 We need a revolution in social media business models
Deepti Doshi on the business incentives underlying social media

Free Our Feeds
Social media is broken: controlled by a handful of billionaires who shape what people see, say, and believe. These platforms profit from division, exploit user data, and lock people into closed systems.
Social Media Algorithms Distort Social Instincts and Fuel Misinformation - Neuroscience News
Social media algorithms, designed to boost user engagement for advertising revenue, amplify the biases inherent in human social learning processes, leading to misinformation and polarization.

Social media algorithms can be redesigned to bridge divides — here’s how
"It falls to both the tech companies that built these systems and an engaged public to create technologies designed for social cohesion."

Digital Social Norm Enforcement: Online Firestorms in Social Media
Actors of public interest today have to fear the adverse impact that stems from social media platforms. Any controversial behavior may promptly trigger temporal, but potentially devastating storms of emotional and aggressive outrage, so called online firestorms. Popular targets of online firestorms are companies, politicians, celebrities, media, academics and many more. This article introduces social norm theory to understand online aggression in a social-political online setting, challenging the popular assumption that online anonymity is one of the principle factors that promotes aggression. We underpin this social norm view by analyzing a major social media platform concerned with public affairs over a period of three years entailing 532,197 comments on 1,612 online petitions. Results show that in the context of online firestorms, non-anonymous individuals are more aggressive compared to anonymous individuals. This effect is reinforced if selective incentives are present and if aggressors are intrinsically motivated.
Digital Social Norm Enforcement: Online Firestorms in Social Media
Actors of public interest today have to fear the adverse impact that stems from social media platforms. Any controversial behavior may promptly trigger temporal, but potentially devastating storms of emotional and aggressive outrage, so called online firestorms. Popular targets of online firestorms are companies, politicians, celebrities, media, academics and many more. This article introduces social norm theory to understand online aggression in a social-political online setting, challenging the popular assumption that online anonymity is one of the principle factors that promotes aggression. We underpin this social norm view by analyzing a major social media platform concerned with public affairs over a period of three years entailing 532,197 comments on 1,612 online petitions. Results show that in the context of online firestorms, non-anonymous individuals are more aggressive compared to anonymous individuals. This effect is reinforced if selective incentives are present and if aggressors are intrinsically motivated.
It's obvious why we hate social media
We need better internet platforms. We're already building them.

The Nightmare of Eternal Spring: Why Social Media Can't Survive on "Niceness" Alone - Nightflight
Social media promotion improves job market outcomes
Social media has transformed how academics disseminate research, but its effect on academic job outcomes remains unclear. Previous research has shown correlations between social media exposure and metrics like citation counts, but these relationships may be confounded by unobserved factors such as researcher quality or access to professional networks. We examine whether social media promotion causally affects job market outcomes in economics through a field experiment on Twitter (now X). We first collect tweets about job market papers from 519 candidates and post them from a dedicated account. We then randomize half of the posts to be quote-tweeted by established economists in the candidates’ fields, and measure the effects on both online visibility and hiring outcomes. We find that posts in the treatment group receive 441% more views and 303% more likes than those in the control group. Candidates whose posts were assigned to be quote-tweeted receive one additional flyout invitation compared to the control group average of 5.4 flyouts. Furthermore, women in the treatment group receive 0.9 more job offers than women in the control group, who receive 3 offers on average. Exploring mechanisms, we find that academic reputation drives these results, with stronger effects for quote-tweets from highly cited scholars and for candidates from top institutions. Our findings suggest social media promotion causally increases research visibility and improves academic job market outcomes.

RIP social media. What comes next is messy.
As social media splinters, how can we keep the new online spaces from devolving into toxic pits of despair?

Decentralized Social Media for 40 Million+ Users (with Bluesky’s Jay Graber)
Social media is a gnarly coordination problem we need to decompose - a warm space
Social Media Feed Ranking Algorithms: Guide to Field Experiments
IC2S2'26 Tutorial | Social Media Feed Ranking Algorithms: Guide to Field Experiments
Do our social media algorithms correctly reflect our values? Our new article published today in @pnas.org shows that the answer is often not, and that the content that gets promoted into their ranked feeds is often actively counter to our values.
Do our social media algorithms correctly reflect our values? Our new article published today in @pnas.org shows that the answer is often not, and that the content that gets promoted into their ranked feeds is often actively counter to our values.
I'm excited to finally have a preprint of this paper up, a few years in the making. In it we argue that industry-driven manipulation of social media research is well underway and that norms and institutions in the field are ill-prepared to resist tech's influence. arxiv.org/abs/2510.19894