Behind the Blog: Tech Support

The Customer Service Blog: Deliver Great Support

Get tips and advice from experienced support pros on delivering great customer service, building a career in support, and leading a support team.

The Customer Service Blog: Deliver Great Support

Get tips and advice from experienced support pros on delivering great customer service, building a career in support, and leading a support team.

Richard Geldreich's Blog: Tech company patterns

First off, I'm not finished with this blog post. Don't take it too seriously.  This is not about any one company . Some aren't even from me....

Stunlock Blog

News, updates, development blogs from Stunlock Studios.

New blog and first release of Atmosphere Community | Offprint

We are in the midst of making a bunch of changes, so your first intro to the new blog was likely the August 2024 Tech...

"Proton To ‘Re-Interview’ Staff About AI To See Who Gets To Keep Their Job" - Can we get a comment on this please?

1.3K votes, 1.1K comments. 218K subscribers in the ProtonMail community. Welcome to the official Proton Mail subreddit. Proton Mail is a secure email…

What We're Working On | Prime Radiant

So, I guess this is the first post on the corporate blog. It's probably about time for me to introduce myself.

The Lonely Work of Moderating Hacker News

Can a human touch make Silicon Valley’s biggest discussion forum a more thoughtful place?

Discord Blog

Discover the latest news and app updates, stories, company insights, and plenty more about Discord, all in one place.

Discord Blog

Discover the latest news and app updates, stories, company insights, and plenty more about Discord, all in one place.

Discord Blog

Discover the latest news and app updates, stories, company insights, and plenty more about Discord, all in one place.

Discord Blog

Discover the latest news and app updates, stories, company insights, and plenty more about Discord, all in one place.

The Press Release Is Dead — Use This Instead – Mike Butcher

I’m QUITE TIRED of dealing with MILLIONS of tech entrepreneurs (these days there are a HELL of a lot of you) and (some) PR people who have ZERO clue how to pitch me/TechCrunch/the media. Their pitches are long-winded and rambling. They ask if they could ‘send some more information’. Listen, I have no idea if it’s interesting or not until you send it! Many just ask me out to lunch or coffee. (Thanks, but I prefer hanging out with my *actual friends*). Even worse, they haven’t read this post or seen my presentation on how to deal with tech media. [2021 update: This is a basic outline for super-early startups. If you want something for Post Series A / later stage startups go here].

The Luddite

An anticapitalist tech blog. Embrace the technology that liberates us. Smash that which does not.