One year after the Cambridge Analytica scandal, Mark Zuckerberg says the company really cares. Then why is there an endless cycle of fury and apology?
Why Zuckerberg’s 14-Year Apology Tour Hasn’t Fixed Facebook
The Facebook CEO's constant apologies aren't a promise to do better. They're a symptom of a profound crisis of accountability.
15 Months of Fresh Hell Inside Facebook
Scandals. Backstabbing. Resignations. Record profits. Time Bombs. In early 2018, Mark Zuckerberg set out to fix Facebook. Here's how that turned out.
Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis (Published 2018)
Russian meddling, data sharing, hate speech — the social network faced one scandal after another. This is how Mark Zuckerberg and Sheryl Sandberg responded.
Facebook Tried to Make Its Platform a Healthier Place. It Got Angrier Instead.
A big 2018 algorithm change was designed to encourage positive interaction with friends and family. Company documents show how it had the opposite effect, rewarding outrage and sensationalism. CEO Mark Zuckerberg resisted proposed fixes if it meant harming the business.
One Response to the Cambridge Analytica Scandal: Block Facebook's
With Facebook in a dominant position in hosting a huge portion of the world’s social conversation, we’ve been worried about the incredible power the company has accumulated and the risks that poses
Facebook-Cambridge Analytica: A timeline of the data hijacking scandal
Facebook is desperately trying to mend its damaged reputation following the continued fallout of a massive data scandal.
Facebook faces a reputational meltdown
This is how it, and the wider industry, should respond
Facebook is losing control of the narrative — and maybe the platform
How the Cambridge Analytica story became a crisis
Mark Zuckerberg's Trust Problem | Backchannel
If Facebook’s CEO loses his credibility, it's an existential problem for the social network.
Mark Zuckerberg is a hypocrite - Facebook has destroyed the open web
Zuckerberg talks of a connected world and global community but his creation has killed the internet.
How Facebook got addicted to spreading misinformation
The company’s AI algorithms gave it an insatiable habit for lies and hate speech. Now the man who built them can't fix the problem.
Can Facebook Fix Its Own Worst Bug? (Published 2017)
Mark Zuckerberg now acknowledges the dangerous side of the social revolution he helped start. But is the most powerful tool for connection in human history capable of adapting to the world it created?
The Problem with #MeToo and Viral Outrage | Backchannel
Viral outrage is great for Facebook—and that should give us pause.
Note from Mark Zuckerberg
Everything we do at Facebook is focused on our mission to make the world more open and connected.
How to Fix Facebook—Before It Fixes Us
An early investor explains why the social media platform’s business model is such a threat—and what to do about it.
