Exploring Conversation Design: Applications and Benefits

Best practices: conversation design

An introduction to IBM Research’s Natural Conversation Framework

The Design of the Internet, Revealed by Conversation

Internet architecture principles revealed by IETF conversation analysis using vCons

Why the fuss about conversational programming?

First, there isn’t much fuss … yet. But there will be.

Conversational Design — MULE BOOKS

The interaction design book that explains why chatbots tend to suck

What makes a great ChatGPT app | OpenAI Developers

How to build capabilities that make conversations better.

User Story: a Placeholder for a Conversation

User stories are meant to be a placeholder for a conversation. This article dives into the differences between user stories and tickets, where stories came from and how recent trends are moving us away from conversations. It shows the impact this is having on product development and easy ways to improve collaboration through conversation and writing better stories.

The Social Physics of Conversation: Why Communication Patterns Matter

Discover how communication patterns shape team performance, innovation, and collective intelligence. Learn why idea flow matters more than talent alone.

Chat is a bad UI pattern for development tools

You don’t want to have a conversation with your computer, you want to build.

The case against conversational interfaces

Conversational interfaces are a bit of a meme. Every couple of years a shiny new AI development emerges and people in tech go "This is it! The next computing paradigm is here! We'll only use natural language going forward!". But then nothing actually changes and we continue using computers the way w

A Theory of Messaging Styles & Ghosting.

Online communication tools serve many purposes. So does silence.

The Conversation: In-depth analysis, research, news and ideas from leading academics and researchers.

Curated by professional editors, The Conversation offers informed commentary and debate on the issues affecting our world. Plus a Plain English guide to the latest developments and discoveries from the university and research sector.

Shared Content

ChatGPT helps you get answers, find inspiration, and be more productive.

Humans are social creatures. We crave bonding and social connections. In our digital world, our common social space is a campfire, which is the group chat.