A detailed guide to creating a customer onboarding process, with best practices to help customers achieve success with your product.
Customer Onboarding: Steps, Examples, and Best Practices
A detailed guide to creating a customer onboarding process, with best practices to help customers achieve success with your product.
User Onboarding: The complete guide to activating and retaining users
Learn what user onboarding is, why it matters, and how to design flows that activate and retain users with best practices, examples, and tools.
User Onboarding | Onboarding UX Patterns | UserOnboard | User Onboarding
Find inspiration in how others are approaching the same user onboarding design practices that you're currently facing!
The Customer Discovery Handbook
This is a practioner's guide to conducting design research on personas, needfinding, value, and usability.
The Developer Marketing Guide
In this Developer Marketing Guide learn about essential developer content types, distribution plans, community projects, tools, services, and more. You've got a great product, let's get the word out.
A Detailed Guide to Remote Employee Onboarding
Employee onboarding affects new hires and your team, so getting it right the first time pays dividends for your company right from the start.
Customer Discovery: in 4 steps from Idea to Validated Product [Guide] - Gust de Backer
You have an idea for a business. But... You don't want to build a business based on assumptions. Instead, you want to build a business based on validated assumptions so you're not just going to throw money away. I'm going to explain to you how the Customer Discovery phase of the Customer Development Process can be used to validate your…
Customer development
Customer development is a formal methodology for building startups and new corporate ventures. It is one of the three parts that make up a lean startup (business model design, customer development, agile engineering).[1]
How to Build Product Features Customers Actually Use
Build features that drive adoption, not backlog. A process for turning customer feedback into product features that move retention and growth.
Lecture 16 - How to Run a User Interview (Emmett Shear)
How to write a good job description
This tutorial explains how to write a good job description to attract qualified candidates, including basic rules and examples of effective job ads.
How to Talk to Customers: 5 Lessons to Improve Communications
Whether you call them product owner, evangelist, or community manager, every company should have someone talking to their customers regularly. They should be the goto for any "What-Ifs” and “I wonders” from the product team.
The Customer Service Blog: Deliver Great Support
Get tips and advice from experienced support pros on delivering great customer service, building a career in support, and leading a support team.
The Customer Service Blog: Deliver Great Support
Get tips and advice from experienced support pros on delivering great customer service, building a career in support, and leading a support team.
Ideal Customer Profile | HSBC Innovation Banking
How do you define your ideal customer profile, learn more in this article from HSBC Innovation Banking
Make one customer happy
Find one customer that is funny and motivating to work with, and learn about all their problems, select one and solve it. Simple.