







Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before.
Introducing interaction models | Thinking Machines Lab
Using Multi-Agentic Systems and Knowledge Graphs for a Better Customer Experience - Neurons Lab
Chatbots don't work. Our co-founder and CTO Alex Honchar explains how we use multi-agentic AI architecture for a better customer experience


The Agentic Systems Series - The Agentic Systems Series
Welcome to the complete guide for building AI coding assistants that actually work in production. This comprehensive three-book series takes you from fundamental concepts to implementing enterprise-ready collaborative systems.
Connectors without confiding
AI assistants become dramatically more useful when they can see your stuff. Search your email. Read your documents. Check your calendar.

Signal creator Moxie Marlinspike wants to do for AI what he did for messaging
Introducing Confer, an end-to-end AI assistant that just works.

AI agent runs amok in Fedora and elsewhere
Agentic AI systems can be used to do a variety of things autonomously on behalf of a human user [...]
The case against conversational interfaces
Conversational interfaces are a bit of a meme. Every couple of years a shiny new AI development emerges and people in tech go "This is it! The next computing paradigm is here! We'll only use natural language going forward!". But then nothing actually changes and we continue using computers the way w

The path to ubiquitous AI | Taalas
By Ljubisa Bajic Many believe AI is the real deal. In narrow domains, it already surpasses human performance. Used well, it is an unprecedented amplifier of human ingenuity and productivity. Its widespread adoption is hindered by two key barriers: high latency and astronomical cost. Interactions with language models lag far...

AIW
Advancing protocols for how agents connect to each other, people, organizations, services, and things in the agentic web.
AI is teaching us to speak like bots, and it’s a problem - Fast Company
AI is creeping into our everyday conversations, making us less patient and teaching us to 'prompt' others instead of talking to them.

AlterEgo: Interfacing with devices through silent speech
The missing design vocabulary for agents.
Turn AI slop into interfaces you’re proud to ship. Impeccable gives your agent the design expertise to build from scratch, improve what you have, and stay true to your design system.

LukeW | Agent Management Interface Patterns
As an increasing number of AI applications evolve to agents doing work for people, agent management becomes a critical part of these product's design. How can p...

Got to talk at @aidotengineer.bsky.social conf last week about the need for collaborative AI engineering. All our current coding agents are single player. We're trying to scale up individual productivity, but creating tons of alignment problems in the process. We have no good tools for...