Scandals. Backstabbing. Resignations. Record profits. Time Bombs. In early 2018, Mark Zuckerberg set out to fix Facebook. Here's how that turned out.
Can Facebook Fix Its Own Worst Bug? (Published 2017)
Mark Zuckerberg now acknowledges the dangerous side of the social revolution he helped start. But is the most powerful tool for connection in human history capable of adapting to the world it created?
Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis (Published 2018)
Russian meddling, data sharing, hate speech — the social network faced one scandal after another. This is how Mark Zuckerberg and Sheryl Sandberg responded.
Inside Mark Zuckerberg's Bold Plan For The Future Of Facebook - Fast Company
Facebook is firing on all cylinders. Now Mark Zuckerberg is looking to the decade ahead, from AI to VR to drones.
Facebook’s Crisis Management Algorithm Runs on Outrage
One year after the Cambridge Analytica scandal, Mark Zuckerberg says the company really cares. Then why is there an endless cycle of fury and apology?
Facebook Tried to Make Its Platform a Healthier Place. It Got Angrier Instead.
A big 2018 algorithm change was designed to encourage positive interaction with friends and family. Company documents show how it had the opposite effect, rewarding outrage and sensationalism. CEO Mark Zuckerberg resisted proposed fixes if it meant harming the business.
Opinion | Mark Zuckerberg Is in Denial (Published 2016)
From fake news stories to ideological bubbles, Facebook is having a corrosive effect on our society. It needs to be fixed.
Mark Zuckerberg on Facebook's Future and What Scares Him Most
The Facebook CEO chatted with WIRED's editor in chief about building a "privacy-focused" social network and the trade-offs he’ll need to make.
Why Zuckerberg’s 14-Year Apology Tour Hasn’t Fixed Facebook
The Facebook CEO's constant apologies aren't a promise to do better. They're a symptom of a profound crisis of accountability.
Mark Zuckerberg's Trust Problem | Backchannel
If Facebook’s CEO loses his credibility, it's an existential problem for the social network.
Mark Zuckerberg is a hypocrite - Facebook has destroyed the open web
Zuckerberg talks of a connected world and global community but his creation has killed the internet.
Can Mark Zuckerberg Fix Facebook Before It Breaks Democracy?
From 2018: Evan Osnos on the most famous entrepreneur of his generation, who is facing a public reckoning with the power of Big Tech.
The Facebook Files
Facebook knows, in acute detail, that its platforms are riddled with flaws but hasn’t fixed them. That’s a key finding of a Journal series that launched this week, based on an array of internal company documents. Read all the stories here.
2021 Facebook leak
In 2021, an internal document leak from Facebook (now Meta Platforms, or Meta) showed it was aware of harmful societal effects from its platforms, yet persisted in prioritizing profit over addressing these harms. The leak, released by whistleblower Frances Haugen, resulted in reporting from The Wall Street Journal in September, as The Facebook Files series from journalist Jeff Horwitz, as well as the Facebook Papers, by a consortium of news outlets the next months.
Note from Mark Zuckerberg
Everything we do at Facebook is focused on our mission to make the world more open and connected.
Facebook faces a reputational meltdown
This is how it, and the wider industry, should respond
