Workers powering the AI industry face terrible conditions, but they shouldn’t have to – interview
Mark Graham, founder of the Fairwork initiative, notes that most of the labour in the AI supply chain is data work primarily done in low-income countries in poor conditions.

OII | The Hidden Human Cost of AI: In conversation with Professor Mark Graham
Professor Mark Graham highlights the hidden human cost of AI and shares observations from his latest book 'Feeding the Machine: the Hidden Human Labour Powering AI'.

Dispute over fate of Kenyan workers who saw Meta AI glasses films
Meta and its subcontractor disagree over why over 1000 Kenya-based workers were made redundant.

Exclusive: The $2 Per Hour Workers Who Made ChatGPT Safer
A TIME investigation reveals the difficult conditions faced by the workers who made ChatGPT possible

Confronting Data Centers, Deep-Sea Cables, and Colonial Legacies in the South Pacific - Data & Society
Tropical paradise. Smiling faces. This is the fantasy Fiji has successfully sold to the world. And as I drive along the West Coast of Viti Levu, the archipelago’s largest island, the scenery does indeed resemble a tourist advertisement: crystal-blue ocean water, white sandy beaches, and lush tropical forests hugging the shoreline. But Fiji is more than breathtaking landscapes. While most people are aware of the rapid rise of data centers in the US and Europe, the creeping influence of tech giants like Google and Starklink can be seen and felt here, too.

Feeding the Machine: The Hidden Human Labour Powering AI

James Muldoon, Mark Graham and Callum Cant: ‘AI feeds off the work of human beings’
The Fairwork trio talk about their new book on the ‘extraction machine’, exposing the repetitive labour, often in terrible conditions, that big tech is using to create artificial intelligence

Data labeling, user data being sent to human contractors for processing (e.g. humans making phone calls for Meta’s Muse), etc. * I’m neither “pro-AI” nor “anti-AI.” I’ve been blocked for being perceived as both. —Actually, I’m honestly more anti-AI than pro-AI thus far, aside from specialized models and specific use cases, but I’m willing to consider information that’s new to me

Meta Tests Muse AI Agent Calls That Are Actually Made By Humans in a Call Center

Meta cuts contractors who reported seeing Ray-Ban Meta users have sex

Humans Are Reading Copilot Prompts — And They're Horrified

Exclusive: The $2 Per Hour Workers Who Made ChatGPT Safer

Inside ‘Project Lily’: The Humans Reading Your ChatGPT Chats

An AI job boom? Here’s what the tedious, temporary work in data labelling is actually like