Algorithm Mediated Experiences

AI chatbots are becoming experts at changing people's minds. What's their secret?

ChatGPT and other AIs use a flood of facts, and the occasional lie, to persuade humans

Can Revealed Preferences Clarify LLM Alignment and Steering?

LLMs are increasingly used to make or support high-stakes decisions under uncertainty, where alignment depends not only on factual accuracy but on how models weigh tradeoffs between different outcomes. We present an empirical pipeline for estimating the implied preferences that an LLM's observed choices optimize: we elicit the model's probability distribution over unknowns along with the choice it would make for the decision task and then fit a discrete choice model to recover the cost function that best rationalizes the model's decisions. We show how this revealed-preference description allows rigorous evaluation of whether models behave in a consistently goal-directed way, whether they can verbalize a description of their objectives which matches their revealed decision policy, and whether prompting can reliably steer those policies to implement a user-specified cost function. We apply this evaluation across four medical diagnosis domains and multiple frontier and open-source models. We find that while many models have a nontrivial degree of internal coherence, they also have significant weaknesses in faithfully reporting or adopting preferences in response to user direction.

Value misalignments in X’s feed algorithm is a reflection of value tensions in engagement

Social media feed algorithms rank content that is purported to be preferred by users, but the engagement behaviors that drive these algorithms are (at best) indirect proxies for users’ explicitly self-stated values. Are the resulting feeds value aligned, and if not, why? We investigate this question by annotating the basic human values expressed in participants’ X (Twitter) feeds (N = 715 US users), analyzing the relationship between the posts’ value expressions and the posts’ amplification in the ranked “For You” Page feed, and then comparing the amplified values to users’ own values. We observe that the inventory of posts from followed accounts reflects users’ self-stated values—but that there is an overall negative correlation (misalignment) between users’ explicit values and the value expressions the algorithm is more likely to amplify. We turn to engagement behavior to understand this misalignment and observe that users’ engagement behaviors can be misaligned with their stated values—likely causing the algorithm to learn and reflect these misaligned values. We also detect partisan differences consistent with this theory: While the algorithm amplifies values negatively correlated with both Democrats’ and Republicans’ self-stated values, they are more misaligned for Democrats. And in fact replying, a heavily weighted form of engagement, is associated with values that are less aligned for both Democrats’ and Republicans’ self-stated values, and is even more misaligned for Democrats. Taken together, these findings offer a glimpse into the tensions between the values that people hold and those that provoke reactions, and how these value tensions can produce misaligned outcomes.

AI and the Collapse of the www

This paper studies market design for generative AI intermediation. AI answer systems can improve user experience while diverting visits that finance publisher content and generate source-level quality signals. I show that an AI platform that underinternalizes future content reproduction retains too little referral traffic and can make costly open-web information subcritical, even with truthful content, accurate answers, and rational users. The mechanism can be self-reinforcing: less source-level measurement weakens conventional search, inducing further AI reliance. Sustainable repair requires replacing displaced revenue and deleted measurement through visitor-replacement royalties, audited provenance, human-information audits, and keystone-topic compensation.

Knowledge Collapse

AI companies are racing to mechanize mathematics. Where does that leave human understanding?

How LLMs Distort Our Written Language

Large language models (LLMs) are used by over a billion people globally, most often to assist with writing. In this work, we demonstrate that LLMs not only alter the voice and tone of human writing, but also consistently alter the intended meaning. First, we conduct a human user study to understand how people actually interact with LLMs when using them for writing. Our findings reveal that extensive LLM use led to a nearly 70% increase in essays that remained neutral in answering the topic question. Significantly more heavy LLM users reported that the writing was less creative and not in their voice. Next, using a dataset of human-written essays that was collected in 2021 before the widespread release of LLMs, we study how asking an LLM to revise the essay based on the human-written feedback in the dataset induces large changes in the resulting content and meaning. We find that even when LLMs are prompted with expert feedback and asked to only make grammar edits, they still change the text in a way that significantly alters its semantic meaning. We then examine LLM-generated text in the wild, specifically focusing on the 21% of AI-generated scientific peer reviews at a recent top AI conference. We find that LLM-generated reviews place significantly less weight on clarity and significance of the research, and assign scores that, on average, are a full point higher.These findings highlight a misalignment between the perceived benefit of AI use and an implicit, consistent effect on the semantics of human writing, motivating future work on how widespread AI writing will affect our cultural and scientific institutions.

Modulating Language Model Experiences through Frictions

Language models are transforming the ways that their users engage with the world. Despite impressive capabilities, over-consumption of language model outputs risks propagating unchecked errors in the short-term and damaging human capabilities for critical thinking in the long-term. How can we develop scaffolding around language models to curate more appropriate use? We propose selective frictions for language model experiences, inspired by behavioral science interventions, to dampen misuse. Frictions involve small modifications to a user's experience, e.g., the addition of a button impeding model access and reminding a user of their expertise relative to the model. Through a user study with real humans, we observe shifts in user behavior from the imposition of a friction over LLMs in the context of a multi-topic question-answering task as a representative task that people may use LLMs for, e.g., in education and information retrieval. We find that frictions modulate over-reliance by driving down users' click rates while minimally affecting accuracy for those topics. Yet, frictions may have unintended effects. We find marked differences in users' click behaviors even on topics where frictions were not provisioned. Our contributions motivate further study of human-AI behavioral interaction to inform more effective and appropriate LLM use.

Algorithms As a Vehicle to Reflective Equilibrium:‬ Behavioral Economics 2.0

Founded in 1920, the NBER is a private, non-profit, non-partisan organization dedicated to conducting economic research and to disseminating research findings among academics, public policy makers, and business professionals.

The case against efficiency: friction in social media

Social media platforms frequently prioritize efficiency to maximize ad revenue and user engagement, often sacrificing deliberation, trust, and reflective, purposeful cognitive engagement in the process. This manuscript examines the potential of friction—design choices that intentionally slow user interactions—as an alternate approach. We present a case against efficiency as the dominant paradigm on social media and advocate for a complex systems approach to understanding and analyzing friction. Drawing from interdisciplinary literature, real-world examples, and industry experiments, we highlight the potential for friction to mitigate issues like polarization, disinformation, and toxic content without resorting to censorship. We propose a state space representation of friction to establish a multidimensional framework and language for analyzing the diverse forms and functions through which friction can be implemented. Additionally, we propose several experimental designs to examine the impact of friction on system dynamics, user behavior, and information ecosystems, each designed with complex systems solutions and perspectives in mind. Our case against efficiency underscores the critical role of friction in shaping digital spaces, challenging the relentless pursuit of efficiency and exploring the potential of thoughtful slowing.

Commercial Persuasion in AI-Mediated Conversations

As Large Language Models (LLMs) become a primary interface between users and the web, companies face growing economic incentives to embed commercial influence into AI-mediated conversations. We present two preregistered experiments (N = 2,012) in which participants selected a book to receive from a large eBook catalog using either a traditional search engine or a conversational LLM agent powered by one of five frontier models. Unbeknownst to participants, a fifth of all products were randomly designated as sponsored and promoted in different ways. We find that LLM-driven persuasion nearly triples the rate at which users select sponsored products compared to traditional search placement (61.2% vs. 22.4%), while the vast majority of participants fail to detect any promotional steering. Explicit "Sponsored" labels do not significantly reduce persuasion, and instructing the model to conceal its intent makes its influence nearly invisible (detection accuracy < 10%). Altogether, our results indicate that conversational AI can covertly redirect consumer choices at scale, and that existing transparency mechanisms may be insufficient to protect users.

The Age of Instagram Face

From 2019: How social media, FaceTune, and plastic surgery created a single, cyborgian look.

Our Plastic-Surgery Nightmare

As cosmetic procedures become both more invisible and more extreme, our connection to reality is fraying.

The Feeling of Control Slipping Away

AI is causing a crisis of agency.

AI's Catastrophic Risk Isn't Rogue Machines, It's Cognitive Surrender

For many, AI introduces the suspicion that self-investment is inherently a losing proposition, writes recent graduate Evan Liu.

Home

Taiwan’s cyber-ambassador Audrey Tang on why the real danger of AI isn’t that machines imitate humans, but that humans adapt to machines.

AI and democracy: the right to resist optimization

Taiwan's cyber-ambassador Audrey Tang on why the real danger of AI isn't that machines imitate humans, but that humans adapt to machines.

Inducing Sustained Creativity and Diversity in Large Language Models

We address a not-widely-recognized subset of exploratory search, where a user sets out on a typically long "search quest" for the perfect wedding dress, overlooked research topic, killer company idea, etc. The first few outputs of current large language models (LLMs) may be helpful but only as a start, since the quest requires learning the search space and evaluating many diverse and creative alternatives along the way. Although LLMs encode an impressive fraction of the world's knowledge, common decoding methods are narrowly optimized for prompts with correct answers and thus return mostly homogeneous and conventional results. Other approaches, including those designed to increase diversity across a small set of answers, start to repeat themselves long before search quest users learn enough to make final choices, or offer a uniform type of "creativity" to every user asking similar questions. We develop a novel, easy-to-implement decoding scheme that induces sustained creativity and diversity in LLMs, producing as many conceptually unique results as desired, even without access to the inner workings of an LLM's vector space. The algorithm unlocks an LLM's vast knowledge, both orthodox and heterodox, well beyond modal decoding paths. With this approach, search quest users can more quickly explore the search space and find satisfying answers.

Empirical evidence of Large Language Model's influence on human spoken communication

From the printing press to social media, innovations in communication technology have repeatedly reshaped how ideas spread through human culture. Chatbots powered by generative artificial intelligence constitute a new medium, encoding cultural patterns in their neural representations and disseminating them in conversations with hundreds of millions of people. Whether these patterns transmit into human language, and ultimately shape human culture, is a fundamental question. While fully quantifying the causal impact of a chatbot like ChatGPT on human culture is challenging, lexical shifts in human spoken communication may offer an early indicator. Here we show that words preferentially generated by ChatGPT, such as delve, showcase, boast, intricacies and meticulous, increased abruptly in spontaneous human speech. A synthetic-control analysis of 737,083 hours of conversation from 824,634 podcast episodes, screened for unscripted speech, causally links this shift to ChatGPT's release. The measurable influence on spontaneous speech suggests that humans internalize the lexical choices of large language models (LLMs). A preregistered experiment (N = 496) confirms they do, as a brief chatbot interaction led participants to adopt its words as their own, persisting past a distractor task and confirmed in forced lexical choice, indicating entrenchment in the active vocabulary. Together these results show that machines trained on human data now feed their own traits back into human language, integrating LLMs into the ongoing processes of cultural evolution.. This coupling raises concerns about linguistic homogenization and the capacity of a few major AI providers for latent cultural influence at scale.