How Online Mobs Act Like Flocks Of Birds | NOEMA

Digital Social Norm Enforcement: Online Firestorms in Social Media

Actors of public interest today have to fear the adverse impact that stems from social media platforms. Any controversial behavior may promptly trigger temporal, but potentially devastating storms of emotional and aggressive outrage, so called online firestorms. Popular targets of online firestorms are companies, politicians, celebrities, media, academics and many more. This article introduces social norm theory to understand online aggression in a social-political online setting, challenging the popular assumption that online anonymity is one of the principle factors that promotes aggression. We underpin this social norm view by analyzing a major social media platform concerned with public affairs over a period of three years entailing 532,197 comments on 1,612 online petitions. Results show that in the context of online firestorms, non-anonymous individuals are more aggressive compared to anonymous individuals. This effect is reinforced if selective incentives are present and if aggressors are intrinsically motivated.

Digital Social Norm Enforcement: Online Firestorms in Social Media

Actors of public interest today have to fear the adverse impact that stems from social media platforms. Any controversial behavior may promptly trigger temporal, but potentially devastating storms of emotional and aggressive outrage, so called online firestorms. Popular targets of online firestorms are companies, politicians, celebrities, media, academics and many more. This article introduces social norm theory to understand online aggression in a social-political online setting, challenging the popular assumption that online anonymity is one of the principle factors that promotes aggression. We underpin this social norm view by analyzing a major social media platform concerned with public affairs over a period of three years entailing 532,197 comments on 1,612 online petitions. Results show that in the context of online firestorms, non-anonymous individuals are more aggressive compared to anonymous individuals. This effect is reinforced if selective incentives are present and if aggressors are intrinsically motivated.

(PDF) Algorithmically Mediating Communication to Enhance Collective Decision-Making in Online Social Networks

PDF | Many collective decision-making contexts involve communication among group members. Sometimes this communication helps the collective reach an... | Find, read and cite all the research you need on ResearchGate

Stewardship of global collective behavior

Collective behavior provides a framework for understanding how the actions and properties of groups emerge from the way individuals generate and share information. In humans, information flows were initially shaped by natural selection yet are increasingly structured by emerging communication technologies. Our larger, more complex social networks now transfer high-fidelity information over vast distances at low cost. The digital age and the rise of social media have accelerated changes to our social systems, with poorly understood functional consequences. This gap in our knowledge represents a principal challenge to scientific progress, democracy, and actions to address global crises. We argue that the study of collective behavior must rise to a “crisis discipline” just as medicine, conservation, and climate science have, with a focus on providing actionable insight to policymakers and regulators for the stewardship of social systems.

Social Media Is Now Parasocial Media

When practitioners used the term “social media” to describe the internet tools that emerged in the mid-aughts, they were giving a name to the kinds of platforms and protocols that allowed people to socialize with friends and communities of interest by using digital technologies. Twenty years later, users of social media are far more likely to scroll than post – and the content that they consume is often strategically produced and algorithmically curated. In this essay, I argue that the very essence of social media has changed. To more effectively interrogate what we are witnessing, we need to stop presuming that these tools are “social media” and begin recognizing that they are now “parasocial media.” Doing so raises new questions about digitally mediated sociality, not to mention the politics and governance of these platforms.

Directing the Herd

Social media platforms don’t produce a common public; they produce competing sub-publics, each with its own sense of what everyone knows.

Social media is a gnarly coordination problem we need to decompose - a warm space

Human social sensing is an untapped resource for computational social science

The ability to ‘sense’ the social environment and thereby to understand the thoughts and actions of others allows humans to fit into their social worlds, communicate and cooperate, and learn from others’ experiences. Here we argue that, through the lens of computational social science, this ability can be used to advance research into human sociality. When strategically selected to represent a specific population of interest, human social sensors can help to describe and predict societal trends. In addition, their reports of how they experience their social worlds can help to build models of social dynamics that are constrained by the empirical reality of human social systems.

Collective Social | Track what you love. Share what matters.

Curate lists, track your progress, and share recommendations across books, movies, TV shows, and more — all on the open social web.

Social Influence and the Logic of Collective Action

An integrated quantitative framework for understanding the dynamics of collective action

Uncovering Coordinated Networks on Social Media: Methods and Case Studies

Coordinated campaigns are used to influence and manipulate social media platforms and their users, a critical challenge to the free exchange of information online. Here we introduce a general, unsupervised network-based methodology to uncover groups of accounts that are likely coordinated. The proposed method constructs coordination networks based on arbitrary behavioral traces shared among accounts. We present five case studies of influence campaigns, four of which in the diverse contexts of U.S. elections, Hong Kong protests, the Syrian civil war, and cryptocurrency manipulation. In each of these cases, we detect networks of coordinated Twitter accounts by examining their identities, images, hashtag sequences, retweets, or temporal patterns. The proposed approach proves to be broadly applicable to uncover different kinds of coordination across information warfare scenarios.

Shifts in U.S. Social Media Use, 2020–2024: Decline, Fragmentation, and Enduring Polarization

The social media ecosystem appears to be in flux. Twitter’s rebranding to X has come to symbolize a broader reorganization of online publics – political reshuffling, user attrition, and uncertainty over the role of legacy platforms. Simultaneously, the shift from text-based, networked feeds toward algorithmically curated, short-form video has accelerated, with TikTok setting the pace for the wider ecosystem [18, 14, 16]. At the same time, everyday communication increasingly migrates from large, open networks to semi-private spaces such as group chats and messaging apps. Commentators describe a digital public sphere in transition: smaller, more fragmented, less dominated by traditional social networking sites, and rise of more broadcast-oriented forms of media – with some even suggesting that we are seeing the beginning of the end of the social media era.

Social media algorithms can be redesigned to bridge divides — here’s how

"It falls to both the tech companies that built these systems and an engaged public to create technologies designed for social cohesion."

Estimating the effect size of moral contagion in online networks: A pre-registered replication and meta-analysis

Abstract. Over 5 billion people now use social media platforms. As our social lives become increasingly entangled with online social networks, it is import

Towards a Post-Social Media Studies

For two decades, "social media" has been the master lens through which scholars have understood digital communication—an era defined by user-generated content, networked publics, and participatory culture. That era is drawing to a close. This paper argues that three interrelated dynamics are dissolving the social media paradigm: an algorithmic shift from social-graph-based to interest-based recommendation, which is remaking the active "user" into a passive "viewer"; the generative AI revolution, which is replacing user-generated content with synthetic media and decoupling platforms from any dependence on human participation; and an exodus from public platforms toward private, closed spaces. Together, these dynamics are giving rise to three distinct post-social formations: algorithmically governed broadcasting platforms, semi-private spheres and micro-communities, and AI-mediated communication as a new media form in its own right. Understanding this transformation demands a fundamental reorientation of the field—new conceptual tools that move beyond networked publics and participatory culture, new methods suited to synthetic and ephemeral media environments, and renewed attention to the political stakes of communication systems that no longer require human participation.